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Accelerating Health Care Innovation Diffusion: A Call to Action

Join us for a presentation on implementing change in health care, sharing solutions, and accelerating the diffusion of innovations. Learn about AHRQ’s initiative, goals, benefits, and how you can get involved in this impactful movement.

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Accelerating Health Care Innovation Diffusion: A Call to Action

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  1. AHRQ Health Care Innovations Exchange: An Invitation to Grantmakers Presentation to Grantmakers in HealthJanuary 23, 2008 2:00 PM (EST)/11:00 AM (PST)

  2. Speakers Mary Nix, Project Officer, AHRQ Veronica Nieva, Project Director, Westat

  3. Today’s Agenda • The challenge of change • Goals of the initiative • What we’re doing • Benefits to funders and grantees • Call to action

  4. What We Know About Implementing Change • It’s HARD • A problem for all industries • Influenced by: • Perception of innovation • Characteristics of individuals who adopt change • Contextual and managerial factors

  5. What We Know About Implementing Change • Important change involves multidimensional health issues • Change involves multiple parties • Change occurs in complicated systems

  6. Shared Problems… But Hard to Share Solutions • Innovations in health care delivery occur in a silo: • A specific setting • A specific population • A specific department • A specific disease or condition • Limited opportunities for solution seekers to learn from successes and failures of problem solvers (i.e., innovators) Nursing Home: Long-Term Care Hospital: ICU care Health Plan: Clinic-Based Care

  7. Result: Slow and Not-So-Steady Adoption of New Ideas • Relatively slow progress in adopting innovations that improve the delivery of patient care • Use of innovations in patient care not keeping pace with use of innovations in technology • Wasted resources (time, manpower, money) • Frustration on the part of both innovators and adopters • Ultimate result: Delayed progress in improving the delivery of patient care

  8. Goal: Accelerate the Diffusion and Uptake of Innovations • AHRQ’s mission: To improve health care quality, including reducing disparities • Our strategy: Provide a resource that supports decision-making on the potential adoption and implementation of service innovations • Main audiences: Clinicians, quality improvement staff, health plan and group managers – with emphasis on • Innovators • Change agents • Adopters

  9. What Is a Service Innovation? • Innovation = Invention + Value • Product innovation – Tangible • Service innovation – Intangible; experience • Innovation Exchange definition: New (or perceived as new) activity that improves one or more domains of health care quality

  10. What We’re Doing: Information Hub… Rich database of service innovations • Includes successes and failures • Wide variety of sources – including unpublished materials • Vetted for effectiveness and applicability to patient care delivery • Categorized for ease of use: extensive browse and search functions • Innovators’ stories and lessons learned • Expert commentaries Government Health care providers Researchers Health plans AHRQ’s Innovation Exchange Provider Associations Other change agents Funders

  11. What We’re Doing: …Plus Learning Opportunities • Learning Networks: A chance to work with others to address shared concerns • Educational content: Access to expertise from outside experts and research • Webcasts, conference calls (featuring innovators, experts, and adopters)

  12. Phased Launch of Site • July 2007: Launch of Introductory Web Site • Sample profiles of innovations • Information on how to submit innovations • Inclusion criteria • Educational content October Update November Update January Update • Spring 2008:Fully Operational Site • Searchable innovations (Profiles and Attempts) • Integrated QualityTools • Learning Networks and other opportunities to learn/interact • More educational content

  13. Introductory Site (Phase 1.0): www.innovations.ahrq.gov

  14. Full Site (Phase 2.0 – Spring 2008): www.innovations.ahrq.gov

  15. What We’re Including: Criteria • The innovation focuses directly or indirectly on patient care. • The innovation is intended to improve one or more domains of health care quality. • The activity is truly innovative in the context of its setting or target population. • Information about the innovation is publicly available. • There is reason to believe that this innovation will be effective.

  16. What’s We’re Including: Successes and Failures

  17. Opportunities to Learn, Participate, Collaborate

  18. What’s In It For You? For Innovators: • Share information on successes and failures with a national audience For All Solution Seekers: • Quickly find strategies for addressing specific challenges in health care delivery • Learn about the process of innovation and the process of adopting innovations • Join with like-minded people to solve shared problems • Learn from each other

  19. Why Funders Have a Stake • Showcase work of grantees: Innovations Exchange can increase exposure to lessons learned from grantees’ successes and failures, helping to ensure that knowledge gained isn’t lost. • Plant seeds: Grant seekers and recipients can benefit from access to rich database of innovations.

  20. What You Can Do Now • Tell grantees and other stakeholders about the Health Care Innovations Exchange. • Web sites (Add our link to your site) • Newsletters • Other communications • Urge grantees to participate in the Innovations Exchange and to use it as a resource. (Include request in RFP) • Help us develop and/or consider participating in Learning Networks (funders and/or grantees) • Your ideas?

  21. Urge Grantees to Share Innovations Provide the following information in an e-mail to info@innovations.ahrq.gov: • Name and contact info • Summary of the innovation, including any results • Description of the health care setting (e.g., hospital, community clinic, nursing home). • Description of the population on which the innovation is focused, if any (e.g., the elderly, children, racial or ethnic group).

  22. Why Submit Innovations • Receive RecognitionGain attention for the innovation through special announcements on the site; AHRQ is also exploring an awards program. • Contribute to Greater GoodBring about positive changes in health care delivery beyond your own walls. • Become a Community LeaderHelp lead a nationwide community of innovators and adopters engaged in learning and sharing.

  23. Questions or Comments? • Contact us: info@innovations.ahrq.gov • Subscribe to receive e-mail updates: • http://www.innovations.ahrq.gov/contact_us.aspx OR • www.ahrq.gov: Look for red envelope and words E-mail Updates in the upper right section

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