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Travel agency

Travel agency. Travel agent. Customers. I’d like some information, please. Good afternoon. Can I help you?. Internal flights. Certainly. What about?. Manaus. Have a seat. Where to?. One way. One way or round trip?. August the 10 th. What date?.

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Travel agency

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Presentation Transcript

  1. Travel agency

  2. Travel agent Customers

  3. I’d like some information, please. Good afternoon. Can I help you?

  4. Internal flights. Certainly. What about?

  5. Manaus. Have a seat. Where to?

  6. One way. One way or round trip?

  7. August the 10th. What date?

  8. Let’s look. Curitiba to Manaus. TAM has a good price. How much is it?

  9. How long is the flight? R$ 400.

  10. Any stopover? Five hours.

  11. Thank you. Yes. In Brasilia.Two hours.

  12. You’re welcome.

  13. T :Good afternoon. Can I help you? C: I’d like some information, please. T: Certainly. What about? C: Internal flights. T: Have a seat. Where to? C:Manaus. T: One way or round trip? C: One way. T: What date? C: August the 10th. T: Let’s look. Curitiba to Manaus. TAM has a good price. C: How much is it? T: R$ 400. C: How long is the flight? T: Five hours. C: Any stopover? T: Yes. In Brasilia.Two hours. C:Thank you. T: You’re welcome. 2 hours Curitiba Brasília Manaus

  14. 30 minutes T : Good afternoon. Can I help you? C: I’d like some information, please. T: Certainly. What about? C: Internal flights. T: Have a seat. Where to? C: _______________. T: One way or round trip? C: ____________. T: What date? C: __________________. T: Let’s look. _________ to ______. TAM has a good price. C: How much is it? T: R$ ________. C: How long is the flight? T: ____________. C: Any stopover? T: Yes. In ________._____ . C: Thank you. T: You’re welcome. Belo Horizonte Rio São Paulo

  15. 1 hour T :Good _______. _____ I help _____? C: I’d like some information, please. T: Certainly. What about? C: Internal flights. T: Have a ______. Where to? C: _______________. T:One _____ or round _______? C: ____________. T: What date? C: __________________. T: Let’s look. _________ to ______. TAM has a good price. C:How much is it? T: R$ ________. C: How long is the flight? T: ____________. C: Any stopover? T: Yes. In ________._____ . C:Thank you. T:You’re __________. Rio São Paulo Salvador

  16. 2 hours T : _____ _______. _____ ____ _____ _____? C: I’d like some information, please. T: Certainly. What about? C: Internal flights. T: _______ a ______. Where to? C: _______________. T:One _____ or round _______? C: ____________. T: What ________? C: __________________. T:Let’s look. _________ to ______. _____ has a good price. C:How ______ is it? T: R$ ________. C: How _______ is the flight? T: ____________. C: Any ________? T: Yes. In ________._____ . C: Thank you. T:_______ __________. Rio Natal Fortaleza

  17. Luciana Brandão

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