Chapter 18 Organizational Culture

1. Chapter 18Organizational Culture

2. Learning Outcomes: Organizational Culture Define organizational culture Describe how organizational culture dictates issues. Identify ways organizational culture is nurtured and sustained. Contrast the dominate culture and the subculture. Gain a greater insight to the right culture for you through self assessment.

3. Organizational Culture Organizational culture is based on common perceptions and shared values.

4. Organizational Culture Organizational culture largely dictates issues like: attitude toward innovation. formalization of rules. people/team orientation. outcome orientation. attitude toward women and minorities. dress code. language on the job. discipline. ethical standards.

5. Organizational Culture Organizations may have subcultures that are different from the dominant culture.

6. Organizational Culture Dominant culture expresses the core values shared by a majority of the organization’s members.

7. Organizational Culture Subculture tends to develop and reflect common problems, situations, or experiences.

8. Organizational Culture Core values are accepted throughout the organization.

9. Functions of Organizational Culture Culture is the social glue that helps to hold an organization together by providing standards for what employees say and do. Culture provides boundary-defining roles.

10. Functions of Organizational Culture Culture conveys a sense of identity for organization members. It serves as a “sense-making” and control mechanism that guides and shapes the attitudes and behaviors of the employees.

11. Creating and Sustaining Organizational Culture The culture begins with the founders. The culture is sustained by: selection of personnel – hiring practices. top management promoting a corporate culture aimed at providing a competitive edge. socialization of members members go through a metamorphosis (change) accepting the corporate culture.

12. Learning Organizational Culture Stories Rituals Material symbols Language Events

13. Summary Success within an organization depends largely on how well one fits into the organizational culture. Organizational culture varies widely from very innovative to very traditional. An organization’s culture often reflects the values and personality of the founders and leadership.

14. Summary Organizational culture is nurtured and sustained through hiring practices and the socialization of hew hires. Organizational culture should be a vital consideration before accepting a job.