1. Organizational Culture Chapter 17

2. What Is Institutionalization? Permanence Value Immortality Behavior Chapter 17

3. What Is Organizational Culture? Primary Characteristics: • Innovation and risk taking • Attention to detail • Outcome orientation • People orientation • Team orientation • Aggressiveness • Stability Chapter 17

4. Uniformity Strong vs. Weak Culture Formalization Organizational & National Chapter 17

5. Defining boundaries Conveying identity Promoting commitment Controlling behavior Impeding change Inhibiting diversity Blocking mergers Blocking acquisitions Organizational Culture Functions Liabilities Chapter 17

6. A Socialization Model Socialization Process Outcomes Prearrival Productivity Metamorphosis Commitment Encounter Turnover Chapter 17

7. Entry Socialization Options • Formal vs. Informal • Individual vs. Collective • Fixed vs. Variable • Serial vs. Random • Investiture vs. Divestiture Chapter 17

8. How OrganizationalCultures Form Top Management Philosophy of the Organization’s Founders Organizational Culture Selection Socialization Chapter 17

9. Stories Rituals How Employees Learn Culture Language Material Symbols Chapter 17

10. Four-Culture Typology High Networked Communal Sociability Mercenary Fragmented Low Low Cohesiveness High Chapter 17

11. How Organizational Structure Impacts Performance and Satisfaction • Objective Factors • Innovation/risk taking • Attention to detail • Outcome orientation • People orientation • Team orientation • Aggressiveness • Stability Performance Strength High Low Satisfaction Organizational Culture Perceived as Chapter 17