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Services Reform Strategies for Developing Countries

This article discusses reform strategies in the service sector of developing countries, with a focus on logistics. It explores the challenges, benefits, intersectoral effects, risks, and policy considerations related to service sector reforms. Additionally, it examines the role of competition policy and the challenges faced at different levels of government. The article also addresses the issues of Universal Service Obligations (USOs) and Community Service Obligations (CSOs) in marginalized communities and the risks associated with sectoral isolation, particularly in air transport.

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Services Reform Strategies for Developing Countries

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  1. Services Reform Strategies for Developing Countries Christopher Findlay March 14 2002

  2. Plan • Goal • comment on reform strategies in service sector • Strategy • Use a case study of a particular sector to illustrate some key issues • Focus is on logistics

  3. Logistics Defined Supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point of origin to the point of consumption in order to meet customers’ requirements. --- Council of Logistics Management (CLM), 1998

  4. Logistics Service Sector: Options • Components • Traditional service: transport, storage and warehousing, forwarding • Integrated service: 3PL • Value-added service: customization and others

  5. Logistics • So coverage is • Transport all modes • Storage • Forwarding • Coordination • ie 3PL, aggregate of above

  6. 1. How to make commitments? • GATS • covers components but not the aggregate • so how to schedule commitments • Distribution and logistics • Overlaps: defined in service sector • Relationships: distribution channel decide logistics channel • eg e-commerce

  7. Background:Impediments can be significant • Significant barriers to trade and investment in services • eg logistics: rights to establish, rules on operations, geographic coverage, scope of business (export or domestic), etc • see Dee and Duc paper for examples • including distribution • Tendency to be higher in developing economies

  8. 2. Gains are large from reform • Some examples • air transport deregulation • logistics, eg in China, in Europe • Australian experience in transport • see Dee and Duc • Themes • costs, prices, service mix, service quality • substantial real gains not just transfers

  9. 3. Intersectoral effects interesting • Service sectors are big consumers of other services • removing impediments cuts some anti-export biases • in services • logistics itself • back-office functions • as well as goods • eg exports of fresh fruit and vegetables • e-commerce for local products

  10. 4. Value of policy transparency • Impediments hard to characterise • eg the effect of a licensing scheme • Dee and Duc show how it can be done • Value in transparency • building coalitions • costs of current policy • track gains from reform • getting linkages worked out • setting priorities

  11. 5. Risks in partial reform • Partial reform • does it really control outcomes? • and provide service reliability? • Costs • in terms of delay of benefits • reform can stall • as new interests are created • including foreigners

  12. 6. Risks in a preferential approach • Interest in services is a driver of preferential strategy • Discrimination is possible • Same risks of stalling reform

  13. 7. Competition policy matters • Issues include • access to infrastructure • response by incumbents in the transport sector • So questions of • design of access regimes • rules on use of market power • design of regulatory system

  14. 8. Levels of government are a challenge • GATS commitments made at national level • Implementation requires local support • eg logistics which requires a national network • local protectionism can be a problem • and possibly a source of dispute • Strategy for local leaders

  15. 9. USOs and CSOs: what and how? • Market may not supply communities regarded as “marginal” • what options? • service quality • technological choices • funding • eg cross subsidies vs general tax based • alternatives • eg ‘cash out’, move house!

  16. 10. Risks in a sectoral isolation, eg air transport • Air transport is an mfn exemption • Only partial coverage due to ‘the annex’ • Yet air transport is a key component of a modern logistics sector • Options • Wider coverage of the annex? • eg cargo • Others to be defined

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