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The Importance of Organizational Design for Competitive Advantage and Stakeholder Satisfaction

Organizational design is crucial as it directly affects a company's capacity to navigate contingencies, manage diversity, and enhance efficiency and innovation. A strategic approach to organizational design can provide a competitive advantage, allowing a company to outperform rivals through effective value creation. Conversely, neglecting this aspect may lead to decline, talent loss, and slowed resource acquisition. To ensure organizational effectiveness, it is essential to address the interests of all stakeholders, control external environments, innovate processes, and boost production efficiency.

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The Importance of Organizational Design for Competitive Advantage and Stakeholder Satisfaction

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  1. Why is organizational design important? • Affects a company’s ability to deal with contingencies (events that might occur) • Used to manage diversity • Can influence an organization’s ability to be efficient and innovative

  2. Why is organizational design important? Can be a source of competitive advantage, which is the ability of one company to outperform another by creating more value. Competitive advantage springs from core competencies, managers’ skills and abilities in manufacturing, R&D, new technology, and organizational design.

  3. Why is organizational design important? • The consequence of ignoring it is often • organizational decline: • Talented people leave the organization • Resources are harder to acquire • Value creation process slows down

  4. Organizational Stakeholders Organizations create value for various groups of stakeholders. Stakeholders have an interest, claim, or stake in the organization, in what it does, and in how well it performs. Stakeholders will participate if inducements (what they get) are greater than contributions (what they give).

  5. Organizational Stakeholders Inside stakeholders are closest to an organization: Shareholders Managers Workforce Outside stakeholders are less attached: Customers Suppliers Government Unions Communities General Public

  6. Organizational Effectiveness • At least minimally satisfy interests of all stakeholders • Three essential areas of effectiveness • Control of external environment • Innovation of new products and processes • Increasing production efficiency

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