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Sheltr.Austin: Connecting the Needy to Essential Resources for Food, Shelter, and Healthcare

Sheltr.Austin is a resource platform aimed at helping individuals in need find critical services related to food, shelter, and mental health care. With high rates of mental health issues among the homeless, our initiative offers users direct access to local shelters, food pantries, and medical services through a user-friendly interface. Developed collaboratively by the City of Austin and Code for America, this app integrates multiple basic needs into one resource and simplifies the process of searching for help in the community.

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Sheltr.Austin: Connecting the Needy to Essential Resources for Food, Shelter, and Healthcare

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  1. SheltrAustin Helping the Needy Find Resources for Food, Shelter, Medical and Mental Health Care Presented By: City of Austin, Code For America, Health 2.0 Austin

  2. Homelessness

  3. Access to Mental Health • 1 in 4 Americans live with a diagnosable & treatable mental health condition (45.9 million Americans experienced mental illness in 2012) • Only 4 in 10 Americans received treatment • Homeless are more likely to have a mental health condition • Those with mental health illnesses are 3 times more likely to have a substance abuse issue • Minorities and those with low income are more likely to go without care

  4. Importance • Though we have 2-1-1 it is not user friendly • Integrates several basic needs at once • Few if any apps direct individuals to mental health care resources

  5. The PrototypeSheltrPhilidelphia & New Jersey • Developed at RHoK Philadelphia in December 2011 • Directs users to local • Shelters • Food Pantries • Medical Care

  6. Our Idea – Sheltr for Austin • Recreate Sheltr with Austin food and shelter resources • Add mental health and substance abuse resources • Allow for text-based search and return results • Respond to search results by text • Incorporate transportation information to reach resources (by car, bus, or walking)

  7. Users • Homeless persons or individuals looking for services • Caseworkers • Physicians • Concerned Citizen • Family Members • Friends/Fellowships

  8. What We Started With • Spreadsheet of 45 shelter and food resources • Template from New Jersey and Philadelphia

  9. What We Did • Created spreadsheet of 65 medical, mental health, and substance abuse resources • CODE?

  10. Demo

  11. Future Functionalities • Ability to add open beds in shelters (currently no open beds in Austin) for Caseworkers to refer clients • Add new resources as they become available • Easy to replicate in any city • Make available in other languages

  12. Team Members • Rishi Bajekal • Theresa Fedor • EfeKarakus • Nikhil Tibrewal • Susan Wang • Dawn Perkins (City of Austin) • Joe Merante (Code for America) • Erin Gilmer (Health 2.0 Austin)

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