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Group Relationships

Group Relationships. Chapter 9 Recap/Discussion. Groups within Organizations. Organization = group of groups Group communication processes impact performance and organizational life.

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Group Relationships

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  1. Group Relationships Chapter 9 Recap/Discussion

  2. Groups within Organizations • Organization = group of groups • Group communication processes impact performance and organizational life

  3. Traditional PerspectiveHow can group relationships be used to help the organization with output/productiveness/effectiveness? • Communication Competence • Groups as subsystems • Roles/purposes– decision making, problem solving, sense making, quality circles, focus groups, task forces • Effective vs. ineffective • Vigilant Interaction Theory • Fisher’s Group Decision-Making Process (orientation, conflict, emergence, reinforcement) • Group decisions vs. individual decisions • Roles within groups—task, maintenance, self-centered

  4. Interpretive PerspectiveHow can group relationships impact a person’s identity? How can group relationships help construct reality and contribute to experiences? • Group cultural context  norms and values for members • How are they developed and supported? • Cultures  expectations for member communication • How is framework sustained through communication; How framework impacts actions? • Bona Fide Group Perspective (differs from container view) • Stable, permeable group boundaries • Interdependence with relevant contexts • Norms; values and sense making; decision making and culture

  5. Critical PerspectiveHow can group relationships create or reinforce oppressive work environments? • Structuration Theory (Giddens) • Social structure = Product of human action (production and reproduction) • Structures then impact future human action • Producing or reproducing oppressive structures?

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