1. Creating a Resource Sharing Framework @ UOWLiz Baker – Manager, ResourcesAnne Brown – Team Leader, Resource Sharing

2. DOCUMENT DELIVERY ?

3. Part 1 – Strategy and Vision

4. Drivers for change in Resource Sharing • UOW’s growth agenda • Limited budget • Space • Sharing our collection

5. Document Delivery System Requirements • Web based • Hosted support • Automated and unmediated requests • ISO ILL compliant • Interoperable • Scalable • FTP facility • 24 x 7 access • Statistics

6. Clients Relais integration with other systems

7. RapidILL • 200+ US libraries, plus some in Asia • Fixed annual subscription (7,200 USD) • Totally unmediated • Full integration with Relais

9. Part 2 – The Nuts and Bolts

10. Resource Sharing Team Work Area

11. The Resource Sharing Team • BONUS+ • ArticleReach • Document Delivery • Ereadings Our Mission Resources Sharing facilitates responsive (fast and client-centred), cost-effective access to supplementary content to support research activity, supplementing the Library’s core collection and providing trend data that informs collection development

13. Relais Implementation • Decommissioning Ariel • Setup of FTP • Ports for individual computers • Processes developed for patron information load

14. Benefits of Relais • Potential to integrate • Clients can track requests in real time • Integrated scanning and FTP • Streamlining of processes • Desktop delivery of requests

16. RapidILL Map taken from RapidILL site

17. Implementation of RapidILL • CAVAL provides hosted support • Requesting - just turn it on! • Supply • Print – all journal holdings + location details • E – all journal holdings + licence information (extracted from Serials Solutions)

18. Benefits of RapidILL • Unmediated services sitting within Relais • 200+ North American libraries, plus some in Asia • FTP inside Relais • Requests update automatically • Turnaround time usually far less than 24 hours

19. RapidILL Statistics Borrowing(March to date) 972 filled requests, 81% fill rate Supply (September to date) 78 requests supplied,84% fill rate

20. Final Takeaways • Don’t assume you can’t join a consortia! • Use the community of practice • Consider subscription models

21. Client Feedback Thanks so much, you guys are freaking amazing  Valentine Hazelman

22. Creating a Resource Sharing Framework @ UOWLiz Baker – Manager, ResourcesAnne Brown – Team Leader, Resource Sharing