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Community Gateway Association (CGA)

Community Gateway Association (CGA). Karen Perry Head of Community Empowerment Community Gateway Association. Our application…. Our application to be a co-regulatory champion was focused on the core principles of the Gateway model

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Community Gateway Association (CGA)

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  1. Community Gateway Association (CGA) Karen Perry Head of Community Empowerment Community Gateway Association

  2. Our application… Our application to be a co-regulatory champion was focused on the core principles of the Gateway model Gateway is an alternative method of co-regulation that puts tenants and communities at the heart of our organisation

  3. The Gateway Story… background stock transfer - Nov 05 membership organisation empowerment strategy built into our rules

  4. Residents take the lead… shareholders & AGM GTC & CGA Board action & focus groups workshops & road-shows walkabouts & taskforces community studies & more…

  5. Developing scrutiny… action groups focus groups mystery shopping complaints panel scrutiny panel

  6. Some outcomes & impact… closure of offices caretaking service community safety team contract procurement improved service standards improved void conditions improved adaptation service

  7. Continuous improvement… GTC residential scrutiny workshop sub-area involvement scrutiny programme

  8. Questiontime… Any Questions?

  9. Contact details:- Peter Ingham, CGA Board member peter.ingham@communitygateway.co.uk Gill Lawson, CGA Board member gill.lawson@communitygateway.co.uk Karen Perry, Head of Community Empowerment karen.perry@communitygateway.co.uk Tel 01772 268038

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