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Why People Give and how to position yourself so that they give to you?. This presentation is drawn from Strategic Fund Development by Simone P. Joyaux. Let’s think:. Why do you give?. Let’s think:. What causes you to increase your gift from one year to the next?. Let’s think:.
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Why People Give and how to position yourself so that they give to you? This presentation is drawn from Strategic Fund Development by Simone P. Joyaux
Let’s think: • Why do you give?
Let’s think: • What causes you to increase your gift from one year to the next?
Let’s think: • What caused you to make the largest philanthropic give of your life?
Let’s think: • Have you included any philanthropic gifts in your will? Do you have a will?
Constituency Development • Desired outcomes • First time gifts • Increased gifts • Multiple gifts in one year • Help with solicitations
Contact with donors: • Needs to be balanced: too much or too little? • Focus on what the donor wants, not what you want to do? • Opinion: It takes 9 cultivation activities before you ask for a gift • Identify what activities will move a donor along the continuum • The larger the donor the more personalized the approach • What can you afford to do?
Contact with donors: • Ideally, you would work sensitively with each individual donor 100% of the time • Realistically, you have to allocate the more effort where there is the greatest likelihood of success
Steps to a gift • Identify most likely suspects • Communicate • Build relationship (Cultivation) • Ask for the gift • Express gratitude • Begin the process all over again
Caveat • A donor is more important than a donation.
Constituency Development Process: 10 Questions • What makes a suspect a good candidate? • What to they know about us? • What do they want? • Are our needs congruent with their wants? • Are they involved/committed to us
Constituency Development Process: 10 Questions • Is the constituent ready to be asked? • What is the right amount ask amount for the right reason? • Was the ask effective? • What did I learn and what is the next step? • How can I build the relationship?
Constituency Development • “Your constituent could be one major corporation or 100 individuals who share certain characteristics.” • Simone P. Joyaux Strategic Fund Development
Moves Management • Review prospects history with your organization • Plan right initiatives to strengthen prospect’s awareness, knowledge, interest, caring, involvement, and commitment • Coordinate planned initiative with volunteers and s taff • Carry out the initiative • Evaluate • Document and discuss the results
Effective Communication • Grabs attention • Tailored to the target audience • Stirs interest • Motivates prospect to take action • Builds conviction and desire • Promises a desired benefit • Calls the constituent to action • Tells the donor what to do
Four Personality Types • The Expressive • Loves new stuff • Easily bored • Likes bold statements • Keep it short and lively
Four Personality Types • The Analytical • Likes facts and more facts • Has trouble deciding • Expects documentation, statistical evidence
Four Personality Types • The Bottom-liners • Decide quickly • Jump to the end • Like brevity and summaries • “What do you want?”
Four Personality Types • The Amiable • Value relationships • Wants you to be a friend • Use “you” • Talk about on-going relationship
Lesson from Marketing • Know your donors • Psychological research • The Civics • The Adaptives • The Idealists • The Reactives • Demographic Research • Age cohorts • Geographic area: east, west, north, south • Urban vs. suburban vs. rural • Segment your market
What Do Donors Want? • To be thanked in a timely and appropriate way • To be recognized and treated as an investor in your organization • To achieve a meaningful impact/outcome on a social problem or cause • To be given assurance that the gift was stewarded properly • To be able to realize their own aspirations through giving • Not to be taken for granted
Most donors give because:(Scale 1-10) • Belief in mission 7.9/10 • Great interest in program 7.6/10 • Local respect for institution 6.9/10 • Serves on Board 6.9/10 • Memorial opportunity 6.9/10 • Involved in campaign 6.9/10 • Leverage of solicitor 6.8/10 From Megagifts, by Gerald Panas
Million dollar donors give because: • Belief in mission 9.6/10 • Civic/community pride 8.1/10 • Regard for staff leadership 7.4/10 • Fiscal stability of agency 7.4/10 • Local respect for institution 7.0/10 • From Megagifts by Gerald Panas
Million dollar donors do not give: • Guilt feelings 1.3/10 • Campaign materials 2.3/10 • Tax considerations 2.4/10 • Memorial opportunity 3.7/10 From Megagifts by Gerald Panas
People do not give because: • Not asked • Don’t get around to it • Their needs not understood • Inadequate communications • Wrong solicitors • Amount not relevant to organizations need and donor’s ability
Finally, it all comes down to: Select the right person, To ask the right question, At the right time, For the right amount, In the right way, For the right reason.