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POND COVE

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POND COVE

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  1. POND COVE PEER MEDIATION TRAINING

  2. WHO ARE WE? • My Name is __________________ • My Favorite Food is ____________ • My Favorite Thing to Do is _______

  3. Do’s & Don’tsof Mediation DO • Listen Carefully • Be Fair • Ask About Feelings • Respect Both Parties • Let Each Side Tell Their Story • Let Them Solve the Problem DON’T • Tell Them What to Do • Take Sides • Ask, “Why did you do that?” • Blame Either Party • Ask, ”Who started it?” • Give Advise or Solutions.

  4. PEER MEDIATION Mediator 1:Hi. STEP 1 Our names are ___________and __________ and we are Mediators. We are not here to take sides or tell you what to do. We are here to help you solve your conflict. Would you like us to help you? What are your names? Disputant A: __________ Disputant B: __________ Mediator 2: There are 6 rules you must agree to before we begin. They are: 1. Be willing to solve the problem. 2. Tell the truth. 3. Listen without interrupting. 4. Be respectful - no name calling or fighting. 5. Take responsibility for carrying out your agreement. 6. Keep all discussions confidential. Do you agree to these rules? Disputant A: (signs sheet) Disputant B: (signs sheet) ********************************************************************************** Mediator 1to DisputantA:STEP 2 Tell us what happened.....(use listening skills) You said that (rephrase)__________. Is that right? How did you feel when that happened? You said you felt (rephrase) __________. Is that right? Mediator 2to DisputantB: Tell us what happened..... (use listening skills) You said that (rephrase) __________. Is that right? How did you feel when that happened? You said you felt (rephrase)__________. Is that right? Mediator 1to DisputantA: Do you have anything more to say about what happened? You said that (rephrase) __________. Is that right? How did you feel when that happened? You said you felt (rephrase)__________. Is that right? Mediator 2to DisputantB: Do you have anything more to say about what happened? You said that (rephrase) __________. Is that right? How did you feel when that happened? You said you felt (rephrase) __________. Is that right?

  5. Mediator 1to DisputantA:STEP 3 What do you really need? You said you really need (rephrase)__________. Is that right? Why do you really need that? You said you really need this because (rephrase) ________. Is that right? Mediator 2to DisputantB: What did you hear A_____ say that she/he really needs? What doyou really need? You said you really need (rephrase) __________. Is that right? Why do you really need that? You said you really need this because (rephrase) _____. Is that right? Mediator 1to DisputantA: What did you hear B_____ say that she/he really needs? *********************************************************** Mediator 1: You have both listened to each other's side of the story. Now, I STEP 4 want you both to think about whatyoucan do to help solve your problems. I want you to talk about as many ideas as possible that might satisfy both of you. Mediator 1to DisputantA: 1. What can youdo to help solve this problem? ___________ 2. Whatelsecould you do to solve this problem? __________ Mediator 2:(Writes ideas of Disputants A & B on paper) Mediator 1to DisputantB: 1. What canyoudo to help solve this problem? ___________ 2. What else could you do to solve this problem? __________ 3. Can either of you think of anything else you might do to solve this problem? **************************************************************_________ Mediator 2: Let's go over the suggestions you both made and see which ones STEP 5 you can both agree on. Mediator1to DisputantsA & B: Which of these ideas will probably work best for both of you? Then you both agree to ____________________? ********************************************************* Mediator 1: (Writes up Agreement and hands it to both parties) STEP 6 Please look this agreement over to be sure it is correct, then sign it. Mediator 2: Congratulations for solving your conflict! To prevent rumors from spreading, please tell everyone that the conflict is solved. Thank you for coming to mediation. Mediator 1: Would you like to shake hands?

  6. STEP 1“INTRODUCTION & RULES” Mediator 1:Hi. Our names are ___________and __________ and we are Mediators. We are not here to take sides or tell you what to do. We are here to help you solve your conflict. Would you like us to help you? What are your names? Disputant A: __________ Disputant B: __________ Mediator 2: There are 6 rules you must agree to before we begin. They are: 1. Be willing to solve the problem. 2. Tell the truth. 3. Listen without interrupting. 4. Be respectful - no name calling or fighting. 5. Take responsibility for carrying out your agreement. 6. Keep all discussions confidential. Do you agree to these rules? Disputant A: (signs sheet) Disputant B: (signs sheet)

  7. STEP 2“TELLING THE STORY” Mediator 1to DisputantA: Tell us what happened.....(use listening skills) You said that (rephrase)__________. Is that right? How did you feel when that happened? You said you felt (rephrase)__________. Is that right? Mediator 2to DisputantB: Tell us what happened..... (use listening skills) You said that (rephrase)__________. Is that right? How did you feel when that happened? You said you felt (rephrase)__________. Is that right? Mediator 1to DisputantA: Do you have anything more to say about what happened? You said that (rephrase)__________. Is that right? How did you feel when that happened? You said you felt (rephrase)__________. Is that right? Mediator 2to DisputantB: Do you have anything more to say about what happened? You said that (rephrase)__________. Is that right? How did you feel when that happened? You said you felt (rephrase)__________. Is that right?

  8. STEP 3“REALLY NEEDS V. WANTS” Mediator 1to DisputantA: What do you really need? You said you really need (rephrase)__________. Is that right? Why do you really need that? You said you really need this because (rephrase)_____. Is that right? Mediator 2to DisputantB: What did you hear A_____ say that she/he really needs? What doyou really need? You said you really need (rephrase) __________. Is that right? Why do you really need that? You said you really need this because (rephrase)_____. Is that right? Mediator 1to DisputantA: What did you hear B_____ say that she/he really needs?

  9. STEP 4“searching for solutions” Mediator 1: You have both listened to each other's side of the story. Now, I want you both to think about whatyoucan do to help solve your problems. I want you to talk about as many ideas as possible that might satisfy both of you. Mediator 1to DisputantA: 1. What can youdo to help solve this problem? _________________________________________ 2. Whatelsecould you do to solve this problem? _________________________________________ Mediator 2:(Writes ideas of Disputants A on paper) Mediator 1to DisputantB: 1. What canyoudo to help solve this problem? _________________________________________ 2. What else could you do to solve this problem? _________________________________________ 3. Can either of you think of anything else you might do to solve this problem? Mediator 2:(Writes ideas of Disputants B on paper)

  10. Step 5“CHOOSING A SOLUTION” Mediator 2: Let's go over the suggestions you both made and see which ones you can both agree on. (Reads solutions suggested by A & B) Mediator1to DisputantsA & B: Which of these ideas will probably work best for both of you? Then you both agree to ___________ ______________________________?

  11. STEP 6“MAKING A PLAN” Mediator 1: (Writes up Agreement and hands it to both parties) Please look this agreement over to be sure it is correct, then sign it. Mediator 2: Congratulations for solving your conflict! To prevent rumors from spreading, please tell everyone that the conflict is solved. Thank you for coming to mediation. Mediator 1: Would you like to shake hands?

  12. STEP 1“INTRODUCTION & RULES” Mediator 1:Hi. Our names are ___________and __________ and we are Mediators. We are not here to take sides or tell you what to do. We are here to help you solve your conflict. Would you like us to help you? What are your names? Disputant A: __________ Disputant B: __________ Mediator 2: There are 6 rules you must agree to before we begin. They are: 1. Be willing to solve the problem. 2. Tell the truth. 3. Listen without interrupting. 4. Be respectful - no name calling or fighting. 5. Take responsibility for carrying out your agreement. 6. Keep all discussions confidential. Do you agree to these rules? Disputant A: (signs sheet) Disputant B: (signs sheet)

  13. SIX GROUND RULES 1. Be willing to solve the problem. 2. Tell the truth. 3.Listen without interrupting. 4. Be respectful - no name calling or fighting. 5. Take responsibility for carrying out your agreement. 6. Keep all discussions confidential.

  14. SESSION # 2 “ACTIVE LISTENING”

  15. GOOD LISTENING PRACTICES • Face the Speaker; • Make Good Eye Contact; • Let the Speaker Finish; • Let the Speaker Know You Are Interested (Nod your head, Say, “yes”); • Ask Related Questions; • Put Yourself in the Speaker’s Place.

  16. THE STORY OF… BIG RED

  17. PARAPHRASING • If you could have one wish, what would you wish for and why? • If you could be an animal, what kind of animal would you be and why? • If you could be someone famous, who would you be and why? • Your class at Pond Cove has been given $1,000.00. How would you like the class to spend the money and why?

  18. SESSION # 3 “Point of View”

  19. “Point of View” We all look at the world from our own unique point-of-view as if we all looked at the world through different colored glasses. Everything we see and experience is filtered through these glasses. The things that give our glasses a special shading are: • Our Experiences; • Our Goals; • Our Feelings; • Our Values; and, • Our Needs.

  20. WHAT DO YOU SEE?

  21. SESSION # 4 “NEEDS” v. “WANTS”