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Communication can be a bear!

Communication can be a bear!. How communications happens. Communication is the process of creating and sharing meaning. (Words). Decode. Abstraction. Encode. Sender. Concept. Concept. Sensemaker. Feedback. Decode. Encode. Participants are the senders and

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Communication can be a bear!

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  1. Communication can be a bear!

  2. How communications happens

  3. Communication is the process of creating and sharing meaning.

  4. (Words) Decode Abstraction Encode Sender Concept Concept Sensemaker Feedback Decode Encode Participants are the senders and receivers in a communication

  5. Non-verbal Communication Mehrabian’s statistical inquiry • 7% - Words alone. • 38% - The way they are said. • 55% - Facial expression

  6. Major Non-verbal Behaviors • Eye Contact • Facial Expressions • Gestures • Proximity • Paralinguistics

  7. Paralinguistics • Tone • Pitch • Rhythm • Timbre • Loudness • Inflection

  8. Channels • Words • Auditory • Visual Noise • External • Internal

  9. Why do we communicate? All communication is goal-oriented. -- Kathy Kellerman, 1992

  10. Why do we communicate? The goal of all communication is to Influence behavior -- Tony Abel, 2003

  11. Have a nice day!

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