We understand you are in the grocery business and interested in innovation.

1. Content Tailor-made For you We understand you are in the grocery business and interested in innovation. We are here to help you overcome your challenges and get your business ready for exponential growth.

2. Food retailing accounts for 8 to 10% of the overall retail share. However, in the online world, it represents no more than 3%, as grocers confront difficulties in logistics and operational costs. Nevertheless, digitalization in this sector is happening, and it is happening fast. Shopping online for groceries provides major benefits to customers: convenience, agility, price comparison, fast checkout, and simplicity for acquiring items for a recipe or meal, including dietary-restrictive ones. As the changes in customers’ behavior starts being recognized in regards to the economic rise of a new generation, few are the companies who are able to fulfill accordingly. The substantial differential dynamics for retailers will be lowering costs, increasing delivery speed, and providing a seamless e-grocery shopping experience through proven strategies. Some complexities will arise, but we’re here to help! OURVISION Food has an important role in evolution. Whatweeatandhowweeattells a lot more fromourcultureandsocietythanwecanpossibly imagine.

3. Here are the main opportunities you should be looking at in order to stay ahead of the curve. Agility Costs Every agent in this system has to learn to respond in a timely manner to market changes and act upon opportunity. A viable online operation is a combination of strategy, partnerships, and integration efforts in order to solve the fragmented food industry. Logistics Companies like Amazon and Walmart have been able to leverage their logistics expertise to transform a liability into a profitable and competitive advantage.

4. Why partner with VTEX? We are here not only to offer the technology, but to establish a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the relationship. Software functionalities can be developed, however trust and long-lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves on being forward thinkers and market influencers, as well as consultants to our customers. Our teams are designed to continuously and autonomously evolve our platform in order to provide a state-of-the-art experience for our customers.

5. Why partner with VTEX? 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE +30% +67% +7% landing to checkout average order value organic traffic +25% best result +132% best result +92% best result 05. SHIPPING & FULLFILMENT 04. SALES CONVERSION 06. IT & SECURITY +25% +54% +70% Avg time to go live 109 days approved orders conversion rate Time to market +300% best result +40% best result +416% best result

6. Agileby design VTEX is a multitenant SaaS solution, based on the SOA paradigm. It consists of 70+ microservices, with fully independent lifecycles. VTEX’s architecture was developed to provide high scalability and safety using a unique and stable code, capable of adapting to each customer’s business demands. Due to our agile nature and culture, we are not only ahead of the game in terms of technology but also innovation and customer behavior. Deployments follow the agile methodology and up to 50/day releases for bug fixes are occurring, with zero-downtime.

7. VTEXArchitecture Developed for high performance business, the autoscaling infrastructure supports over 20x the average requests per minute of a regular day. We are constantly monitoring our microservices to ensure full availability and in the event of an environment failure, a simple restore with a previous version of any component of our system is automated within the deployment process. ELBs& CDNs JANUS DATASERVICES MICROSERVICES Elastic Load Balancers & CDNs are always the entry point to our services. It ensures that the services are distributed spatially-relative to end-users to provide high availability, high performance, and security. Janus is our API Manager. It is an internally developed solution consisting of a set of components and is responsible for aspects like HTTPS offloading, caching, request routing, and some security concerns. A microservice component represents a functional module of the solution. It may be the Checkout Services or Logistics Service, for example. We use both relational and non-relational databases, distributed indexing, replication, and message queuing systems, among other data services.

8. VTEXIO VTEX IO aims to leverage our mature engineering expertise, like our continuous deployment method, fast rollbacks, smart cache, and resilient architecture through our 1000+ partners. We understand that we can only evolve by empowering the ecosystem so we allow our partners to focus on developing sophisticated business solutions while we do what we do best: take care of Software-as-a-Service Multi-Tenant complexities. Developing a SaaS solution requires many decisions: from choosing the technology stack, to the local setup, production setup, continuous delivery, quick rollbacks, staging environment, A/B testing, where to find customers, and how to charge them. To facilitate this process, we invested in developing a full stack eCommerce framework with a first-class developer experience that abstracts all of these complexities. This has turned our extension store into a distribution channel where VTEX customers can easily and securely install third party software. Meet VTEX IO.

9. VTEXSmartcheckout Smartcheckoutwas developed with the unique purpose to increase sales without compromising security. It is the first password-free, one page, 1-click-to-buy checkout system. It is ready to be integrated with virtual payment options like bitcoin. As Gartner mentions in the Magic Quadrant, VTEX’s SmartCheckout is a disruptive differentiator for VTEX. AUTOMATIC RETRIES SPLIT-PAYMENT PAYMENTGATEWAYS FRAUDPREVENTION Native functionality that allows customers to split up bills and pay with more than one payment method, including gift cards. PCI Gateway preserves the payment information and waits to retry authorization. This feature allows the payment not to be lost in case of instability of third party systems. Featured fraud management services integrations: ClearSale, F-Control, Cybersource, NPS and Adyen. A gateway affiliation is a set of configurations that represent your contract with a payment gateway of your choice. The VTEX PCI Gateway Module supports over 50 payment gateways.

10. VTEXInStore VTEX InStore is a solution that revolutionizes the shopping experience in physical stores. Using a small and wireless device, your salespeople will be able to identify the customer right at the beginning of the sales process, and from there, offer an individualized service, according to their profile and purchase history in all channels, including your eCommerce. The VTEX InStore application, developed by VTEX, is integrated with the online store using the same product catalog. Prices and payment terms can be customized for each store. Our goal is to ensure a clear, bespoke and contextual shopping experience, turning it into a delightful task.

11. "The project ended up affecting and improving almost 80% of the company's structure.” Sebastián Balbo EcommMgrTonelPrivado Some of Our Delighted Food and e-Grocery Customers http://www.tvz.com.br http://www.lelis.com.br

12. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE PRODUCT CATALOG VTEX INSTORE VTEX INSIGHTS Able to handle complex product catalogs with unlimited categories, products, SKUs, attributes, and variations. This makes it easy for customers to find what they need when searching for products from recipes and grocery kits, etc. VTEX InStore enhances your physical store with all the functionalities of eCommerce, allowing you to offer the same catalog, the same product information, the same prices and promotions, all the same customer data, and the same management system. This allows for full omnichannel consistency. Through graphs, you can identify trends and correlations between different metrics, enabling you to get the most out of your commerce platform. When margins are small, being able to compare yourself to industry benchmarks can be very beneficial.

13. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE MARKETPLACE CAPABILITIES SEO PROMOTIONS You can sell your products in 20+ natively integrated marketplaces, or become a marketplace yourself. This is a great strategy to unify the fragmented food industry. Easily tailor promotions, targeting the right customers for the most effective message. It is possible to establish pricing and promotions based on SKU quantity, for example, for maximum efficiency. SEO is maximized and enhanced via metatags, 301 redirects, canonical, friendly URL’s for all pages, HTML customization, sitemaps, and robots.txt.

14. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE CONTENT MANAGEMENT SYSTEM VTEX SEARCH ENGINE RECURRENCE MOBILE FIRST Since customers may have to sort through thousands of SKUs, the native search appliance allows autocomplete functionalities because the ability to perform unique searches for many products is a must. Enable your customers to easily repeat previous orders on your website, making it effortless to shop while increasing your recurring sales. Some VTEX clients have seen over 50% of their sales coming from mobile, so it’s crucial that your eCommerce has a highly responsive design. Unlimited layout control (HTML, CSS, JavaScript, Flash, XML) is provided so your store can look exquisite while functioning most efficiently.

15. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE CUSTOMER ENGAGEMENT MANAGEMENT SMARTCHECKOUT LOYALTY AND REWARDS ADD TO CART VTEX Smartcheckout PCI DSS offers a safe, 1-click-to-buy seamless experience without the need of a password, increasing conversion rates more than 25%. During the checkout process, points may be redeemed for discounts. Rewards are configured per SKU and Sales Channel. Customers also have the ability to save previous lists and repeat orders with one-click. VTEX CEM displays dynamic content on the site based on customer behavior, segments, purchase history, or what has been sought on search engines. Add to cart in the lateral, without leaving the shopping page with applicable discounts and freight promotions featured prominently.

16. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE OMS VTEX LOGISTICS 360° MANAGEMENT Centralized order management meets customer expectations to buy, fulfill, and return goods. Customers can even alter orders already in place. Multi-docks, multi-inventory, multi-carriers per Sales Channel, Pick-up in store, and Pick-up points management with automated tracking updates. Walmart, for example, has a very successful pickup-point strategy, reducing transportation costs. This is another possibility to provide different delivery options based on geolocation. Easily integrate your existing ERP, CRM, WMS, or TMS for real-time product availability, delivery options, and package tracking information.

17. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE AGILE BY DESIGN VTEX IO SECURITY CERTIFICATIONS We allow our partners to focus on developing sophisticated business solutions while we do what we do best: focus on Software-as-a-Service Multi-Tenant complexities. . We are a PCI DSS Compliant company since 2013, SSAE 16 standards infrastructure audited, Sarbanes-Oxley, we have 2048 Bits Key and RSA encryption, and we are ‘low risk’ by QualysGuard tool. Deployments follow the agile methodology and can be as frequent as 50/day which includes: bug fixes, minor and major releases with zero-downtime, allowing your commerce platform to evolve every day.

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