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Developing Community Pathways

Explore the importance of partnerships in the field of addiction services and learn how to establish, maintain, and enhance collaborations for better patient/client outcomes. Discover common partnerships and innovative pathways for RAAM clinics. Join us for the META:PHI Conference on September 22, 2018, at Women’s College Hospital.

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Developing Community Pathways

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  1. Developing Community Pathways META:PHIConference – September 22, 2018 Women’s College Hospital Camille Keith, Addictions Worker/Educator

  2. Disclosure of Commercial Support Conflict(s) of interest to disclose: None

  3. Partnership from a RAAM perspective Partnership: Continued networking Agreement to work together to advance mutual interests • I.e., the patient/client we are serving Partnership may require sharing relevant information Knowing what information/service each partner needs in order to create that substantial and strong partnership

  4. What do you need to know? How do you know that this is the right referral? Know the client Know the resources/agencies: What services do they provide? How will this benefit the client? Where and when to make the referral or connection? How is the referral made? E-mail, phone call, referral form? What method of referral works best for your partnership? Does the referral process work for the client? Is this partnership working? Is there need for ongoing meetings or redefining the relationship? Are all needs being met? What (or who) has changed?

  5. Are the right players at the table? What are your population’s needs? Has the population changed? Have there been any changes in the partner? Are you connected to the right person? Have any services been added or taken away? How was the partnership created? Is there a gap in the partnership? Is there a need to clarify the relationship through formal or informal meetings/agreements?

  6. Feedback from partners Follow up with coworkers, partners, and clients to make sure the partnership is working Are clients getting what they need? Is anyone frustrated? Are the services as advertised? Are changes needed? How can the changes be made?

  7. Examples of pathways What are some of the common partnerships you have made

  8. Common partnerships for RAAM clinics Withdrawal management services CHCs/FHTs Hospitals Residential treatment programs Outpatient day or community treatment programs

  9. Pathways: Thinking outside the box Other partnerships

  10. Other partnerships for RAAM clinics Jails, probation offices OW/ODSP (HOPE program) Safe injection sites, needle exchanges (e.g. The Works) Criminal Justice/advocacy organizations (e.g. Elizabeth Fry, Exit Door Here - helping sex workers exit the trade) Shelters and faith-based organizations (e.g. Good Shepherd) Pharmacies High Schools and post-secondary institutions Family doctors Seniors programs Social services (e.g., Woodgreen)

  11. Enhancing collaboration How can we take pathways to the next level? Information gathering Information processing Information sharing

  12. Questions? https://www.youtube.com/watch?v=ZnjJpa1LBOY The power of teamwork!

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