Communication

1. Communication

2. Journal • How did the story change from the original story that I read? • What are rumors or gossip?

3. Interpersonal Communication involves the exchange of thoughts, feelings, and beliefs between two or more people. Page 43

4. Body language is a form of nonverbal communication. • Examples of nonverbal communication: • raised eyebrows might indicate curiosity, • surprise, interest • drooping shoulders might indicate sadness, • insecurity or fear • smiling and nodding encourage communication • frowning and crossing arms tightly across the • chest discourage communication Page 43

5. If your words and body language don’t communicate the same message, a mixed message occurs. Example of a mixed message: “I’m not angry,” but your frown and clenched jaw convey a different message. Your body language gives your true feelings away. Page 43

6. Speaking Skills 1. Use “I” messages. 2. Make clear, simple messages. 3. Be honest with thoughts and feelings. 4. Use appropriate body language and eye contact. Page 43

7. Listening Skills • Active listening is hearing, thinking about, and responding to the other person’s message. • 1. Use appropriate body language. • 2. Use conversation encouragers. • Mirror thoughts and feelings. • (Feedback: a response by the listener to what the speaker has said.) • 4. Ask questions. Page 44

8. Communication • When you talk with another person: • Be specific in sharing your thoughts and feelings. • Give the other person time to respond. The longer you talk, the less likely the other person will listen.

9. Conflict is a disagreement between people with opposing viewpoints, ideas, or goals. A conflict does not have to result in a winner and a loser. The best solution to conflict is when compromise is achieved. • Three common reasons for conflict: • Conflict over resources • Conflict over values • Conflicts involving emotional needs Page 45

10. Journal You are looking for your IPOD at your house. You search your room, the kitchen, living room…no IPOD. As you are getting a snack in the kitchen, you look out the window and see your IPOD laying on a chair outside. You go outside and pick up your IPOD. Your IPOD is dead. You find out that your sibling “borrowed” your IPOD without asking and left it out in the rain last night. What would your reaction be? Be honest!

11. When you are communicating about something you need or want from another person use DEAR MAN FAST. D Describe the current situation. Tell the person exactly what you are reacting to. Stick to the facts. (Example: You took my IPOD and left it outside in the rain.) E Express your feelings and opinions about the situation. Assume that others cannot read your mind. (Example: I am very angry that you used my IPOD without asking and I am angry that you forgot it outside. I am angry that it doesn't work now.) A Assert yourself by asking for what you want or saying no clearly. Assume that others cannot read your mind. (Example: I want you to tell mom and dad. I want you to pay for a new IPOD.) R Reinforce what you want or don't want. (Repeat.) Explain to the person how they can help you. (Example: I want you to replace my IPOD with your own money and I want you to tell mom and dad.)

12. M Mindfully keep your focus on the problem and your request. A Appear Confident. Use a confident voice tone and body language; make good eye contact. No stammering, whispering, staring at the floor, etc. Say it like you mean it. N Negotiate by being willing to give to get. Offer and ask for other solutions to the problem. What are you willing to "settle for" or "give up" in order to gain what you want or to solve the problem?

13. F (Be) Fair to yourself and to the other person. Listen and negotiate. A (No) Apologies for having an opinion, for disagreeing, or for not wanting to participate in activity. S Stick to your own values. (values = what is important to you.) T (Be) Truthful. Don't lie, act helpless when you are not, or exaggerate. Don't make up excuses.

14. DEAR MAN FAST Practice Wkst.