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Emerging Trends in Human Resources

Emerging Trends in Human Resources. Presented by: Keith J. Greene, SPHR Vice President, Member Relations SHRM. Top 10 Workplace Trends for 2007 According to HR Professionals. 10. Vulnerability of technology to attack or disaster

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Emerging Trends in Human Resources

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  1. Emerging Trendsin Human Resources Presented by: Keith J. Greene, SPHR Vice President, Member Relations SHRM

  2. Top 10 Workplace Trends for 2007 According to HR Professionals 10. Vulnerability of technology to attack or disaster 9. Work intensification as employers try to increase productivity with fewer employees 8. Increase in identity theft 7. Rise in number of individuals and families without health insurance 6. New attitudes towards aging and retirement as baby boomers reach retirement age

  3. Top 10 Workplace Trends for 2007 According to HR Professionals 5. Retirement of large numbers of baby boomers (those born between 1945 and 1964) at around the same time 4. Increased demand for work/life balance 3. Threat of increased health care/medical costs on the economic competitiveness of the United States 2. Increased use of outsourcing (offshoring) of jobs to other countries 1. Rising health care costs SOURCE: SHRM Workplace Forecast

  4. Do you (Baby Boomers) want to work into retirement? • 71% said yes, with many with many looking for part-time jobs or an opportunity to move in and out of the workforce — perhaps during a period as long as 10 years. • The study, conducted by Harris Interactive, involved online interviews with more than 5,000 adults aged 25 years to 70 years. (5/06)

  5. WHY Do you (Baby Boomers) want to work into retirement? • To remain mentally and physically active • I want to try new professions • Earning money

  6. How prepared is your company for boomers reaching retirement age? • On track to deal with the retirements – 24% • In the midst of preparing – 27% • Just getting started – 17% • My company hasn’t given it much thought – 31% • SOURCE: Harris Interactive study involving telephone interviews with executives in more than 1,000 companies (5/06)

  7. Steps in Preparation for Possibility of Worker Shortage Due to Baby Boomer Retirement • Providing continuous skills training for incumbent workers (to update workers’ skills and keep workers ahead of the curve) • Researching and potentially modifying pay scales to ensure competitiveness • Providing baby boomers information regarding retirement planning considerations • Offering flexible benefits packages for employees • Increasing recruiting efforts overall

  8. What Do Employers Identify as the Most Important Skills, and What Do Recent College Graduates Believe Employers Most Value? • Teamwork - Employers – 44% - Recent Grads – 38% • Critical Thinking/Reasoning - Employers – 33% - Recent Grads – 37% • Oral/Written Communications - Employers – 30% - Recent Grads – 37% Source: Peter D. Hart Research Associates based on surveys of 305 business leaders and 510 recent college graduate (11 – 12/2006). Respondents were asked to identify the two most important skills.

  9. Is the Pace of Change Speeding Up in Organizations Globally? • 80% of executives (1472 managers and HR experts from around the world) polled in a global survey in December 2006 by the American Management Association said YES!

  10. Did Your Organization Experience Disruptive Change Over the Previous 12 Months? • 70% of executives (1472 managers and HR experts from around the world) polled in a global survey in December 2006 by the American Management Association said YES! • “Disruptive Change” is defined as severe surprises or unanticipated shocks

  11. Top Ten Perceived Threats to Company Success According to the C-Suite 1. Competition 2. Health of the Global Economy 3. Inability to Attract and Retain the Best Talent 4. My Company’s Reputation 5. Inability to Develop New Products/Services SOURCE: Accenture (2006)

  12. Top Ten Perceived Threats to Company Success According to the C-Suite 6. Terrorism 7. Low Employee Morale 8. Compliance with Government Regulations 9. Inability to Focus on Core Competencies 10. Instability of Senior Leadership SOURCE: Accenture (2006)

  13. The Top Seven People-Related HR Issues According to CEOs 1. Retaining Talent 2. Attracting Talent with Critical Skills 3. Improving Workplace Performance 4. Gaining Control of Health Care Costs 5. Using the Web Effectively for Information/Service Delivery 6. Creating “People Measures” for a Balanced Scorecard 7. Building New Workforce Skills for the Next Round of Growth SOURCE: Towers Perrin

  14. The Top Three Strategic HR Priorities According to CFOs • Securing the Talent the Organization Needs for Future Success • Playing the Critical Role of Change Agent • Mastering HR Metrics SOURCE: Mercer HR Consulting

  15. What Are the Top Five “Very Important” Aspects of Employee Job Satisfaction? Employee Responses • Compensation/Pay (70%) • Benefits (66%) • Job Security (64%) • Flexibility to Balance Work/Life Issues (58%) • Feeling Safe in the Work Environment (57%) • SOURCE: 2006 SHRM Job Satisfaction Survey – 600 Randomly Selected Employees

  16. Do managers effectively link formal goal-setting to business objectives in the review process? • Employers – 74% • Top-performing employees – 58% • Poor-performing employees – 38% Source: Watson Wyatt November 2006

  17. How well do you feel your supervisor performs? • Federal employees – 66% • Private sector employees – 74% Source: • Office of Personnel Management • Summer 2006 • 220,000 responses!

  18. How satisfied are you with the information you receive from management about your organization? • Federal employees – 47% • Private sector employees – 60% Source: • Office of Personnel Management • Summer 2006 • 220,000 responses!

  19. How satisfied are you with the training you receive for your present job? • Federal employees – 54% • Private sector employees – 61% Source: • Office of Personnel Management • Summer 2006 • 220,000 responses!

  20. How satisfied are you with your organization? • Federal employees – 56% • Private sector employees – 63% Source: • Office of Personnel Management • Summer 2006 • 220,000 responses!

  21. Workers Stay in Jobs They Dislike Just to Have a Job • Employers – 69% • Employees – 81% Source: Randstad August 2006

  22. Do you expect to change jobs soon? • Already job hunting – 21% • Gonna start looking sometime this year – 21% • Happy where I am – 42% • Not sure – 8% Source: CNNMoney.com poll in January 2007. 11,000 respondents.

  23. Would you rather have an extra week’s vacation or an extra week’s pay? • Extra week’s vacation – 56% • Extra week’s pay – 41% Source: CNNMoney.com poll in January 2007. 8,167 respondents.

  24. Are Companies Loyal to Their Employees? • Employers – 41% • Employees – 25% Source: Randstad August 2006

  25. Are Employees Loyal to Their Company? • Employers – 72% • Employees – 56% Source: Randstad August 2006

  26. Flexibility Challenge and responsibility Stable work environment and relatively secure job Compensation Professional development Peer recognition Stimulating colleagues and managers Exciting job content Organizational culture Location What makes a “Great Place to Work”? SOURCE: Rise of the Creative Class by Richard Florida, professor at George Mason University (2006)

  27. What Are the Key Retention Issues to Employees? • Fairness at Work • Concern for Me as an Employee • Job Satisfaction • The Reputation of My Employer • Trust in Me as an Employee Source: Walker Information

  28. What Are the Main Reasons Employees Resign? • Poor Behavior and Supervisions Skills of Front-Line Managers • Lack of Growth Potential • Unable to Speak Freely About Concerns • Lack of Recognition • Don’t Like the Work • Inadequate Pay • Lack of Work/Life Balance Source: Saratoga Institute

  29. “People quit their manager, not their company.” Marcus Buckingham

  30. Strategic thinking Talent management Business acumen Technology/ technical skills International/ global perspectives Finance capability Flexibility/ adaptability Change management Innovation and creativity The HR Professional MUST Master These Competencies in order to Succeed in the Future

  31. Critical thinking/ problem-solving IT application Teamwork/ collaboration Creativity/innovation Diversity Leadership Oral communications Professionalism/ work ethic Ethics/social responsibility Written communications Top 10 Knowledge/Skills Expected to Increase in Importance over the Next Five Years Source: Conference Board & SHRM - 2006

  32. Ranking Leadership Skills for the Successful Leader • Leading Employees • Building and Mending Relationships • Change Management • Participative Management • Resourcefulness • Decisiveness • Doing Whatever it Takes • Straightforwardness and Composure SOURCE: CCL (2006)

  33. “You miss 100 percent of the shots you never take.” Wayne Gretsky

  34. “There’s no “I” in TEAM. But there is an “I” in WIN!” Michael Jordan

  35. “Good managers play checkers. Great managers play chess.” Marcus Buckingham

  36. “There is only one valid definition of business purpose: to create a customer.” Peter Drucker

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