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Weathering the Storm Workforce Planning in Turbulent Times

Weathering the Storm Workforce Planning in Turbulent Times. Weathering the Storm. What we will cover today. Headlines that affect workforce planning Workforce Planning during Uncertainty Best Practices Q & A. 2. Weathering the Storm Headlines.

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Weathering the Storm Workforce Planning in Turbulent Times

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  1. Weathering the Storm Workforce Planning in Turbulent Times

  2. Weathering the Storm What we will cover today • Headlines that affect workforce planning • Workforce Planning during Uncertainty • Best Practices • Q & A 2

  3. Weathering the StormHeadlines “Confusion is a word we have invented for an order which is not yet understood.” Henry Miller 3

  4. Weathering the Storm - Headlines • Bond sale nets lowest rates in 20 years • State workers face unpaid days • State cuts few jobs, but furloughs 25,000 • University system could furlough, raise tuition • School vouchers not likely to pass

  5. Weathering the Storm – Headlines • Fear feeds on itself unless the cycle is consciously broken • When in survival mode, people resort to quick fixes and don’t think strategically • Neuron hijacking – From “Emotional Intelligence” by Daniel Goleman 5

  6. Weathering the Storm - Headlines • Governor Perdue announces legislation to encourage economic development • Governor Perdue Announces Digital Media Company to Locate New Facility in Gwinnett County • Governor Perdue Introduces Education Legislation • Bill would eliminate ‘birthday tax’ on cars 6

  7. Weathering the Storm – Headlines • As the world changes, new opportunities become available to organizations and leaders well-positioned to take advantage of them. • Small successes breed confidence • The best thing you can do is something

  8. Weathering the Storm – Workforce Planning In Uncertainty THE MODEL Resilient Leadership Flexible Strategy

  9. Weathering the Storm – Resilient Leadership THE MODEL Resilient Leadership Flexible Strategy

  10. Weathering the Storm – Resilient Leadership Being the leader your team or agency needs as circumstances change 10

  11. Weathering the Storm – Resilient Leadership Emotional Intelligence Political Savvy

  12. Weathering the Storm – Resilient Leadership Emotional Intelligence The skill of identifying, assessing and managing your own emotions and those of others. Political Savvy The art of understanding your organization well and using that understanding to get things done.

  13. Weathering the Storm – Resilient Leadership Keeping it Real • Do: • Communicate • quickly and often • big picture • impact, concerns, strengths and plans • Expect to repeat yourself • Don’t: • Get angry • Exaggerate or diminish the situation • Blame anyone • Avoid

  14. Weathering the Storm – Resilient Leadership Redirect Blame • Do: • Acknowledge concerns • Shift discussion forward • Focus on the problem, not the person • Don’t: • Argue or debate • Agree • Get frustrated; just repeat your point calmly

  15. Weathering the Storm – Resilient Leadership Eliminate Excuse Making • Do: • Listen to learn • Address issues • Explain consequences • Focus on results – not blame • Don’t: • Be overly abrupt • Debate their excuses

  16. Weathering the Storm – Resilient Leadership Ease Anxiety • Do: • Provide information • Address fears • Involve in planning and teams • Empathize • Suggest Action • Don’t: • Diminish or criticize

  17. Weathering the Storm – Resilient Leadership Address Anger • Do: • Stay calm, centered • Listen. Agree when appropriate and when you can • Focus on issues • Reframe • Build a bridge • Address unacceptable behavior • Don’t: • Expect them to calm down because you ask them to • Seek resolution until they have calmed down • Walk away • Get upset, threaten or be defensive • Shut down

  18. Weathering the Storm – Workforce Planning In Uncertainty THE MODEL Resilient Leadership Flexible Strategy

  19. Weathering the Storm – Flexible Strategy Understand and prepare your agency, your team, yourself for potential changes in the environment. Develop strategies for multiple futures. 19

  20. Weathering the Storm – Flexible Strategy • Vigorously analyze your financial health • Identify trends and opportunities • Determine internal strengths and weaknesses • Use scenario planning, real options analysis, SWOT and dynamic monitoring to develop flexible strategy

  21. Weathering the Storm THE MODEL Resilient Leadership Flexible Strategy

  22. Weathering the Storm • Knowledgeable about your agency and the enterprise • Gets things done both through formal and informal channels • Effectively maneuver through complex political situations • Know your vision • Work as a team • Share information • Don’t alienate – Forge strategic partnerships • Build allies

  23. Weathering the Storm • Sabrina Armour, HR Consultant 404-651-9460 • Tiffani D. Leigh, Project Coordinator 404-463-3539 • DeKisha Montaque, HR Consultant 404-657-0362 • Ann Phillips, Workforce Services Division Director 404-657-0581 • Gwen Wiggins, WFCS Director 404-657-2158 State Personnel Administration (formerly the Georgia Merit System) 2 Martin Luther King, Jr., Drive 418 West Tower Atlanta, GA  30334 www.spa.ga.gov

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