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Involuntary Turnover!!!

Involuntary Turnover!!!. Presentation Format. Basic info about involuntary turnover The article, “It’s Costly to Lose Good Employees” How can we avoid “extremely disgruntled” employee syndrome and smooth the transition. Involuntary Turnover. Have we experienced it?

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Involuntary Turnover!!!

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  1. Involuntary Turnover!!!

  2. Presentation Format • Basic info about involuntary turnover • The article, “It’s Costly to Lose Good Employees” • How can we avoid “extremely disgruntled” employee syndrome and smooth the transition.

  3. Involuntary Turnover • Have we experienced it? • Employment at Will Doctrine • Wrongful Discharge Suit: • 1) Violated an implied contract or covenant • 2) Violated Public Policy

  4. Involuntary Turnover • How do we make discipline seem procedurally just? • Define the rules by which employees are evaluated CLEARLY. • Utilize Progressive Discipline

  5. Involuntary Turnover • Alternative Dispute Resolution • 1) Open Door Policy • 2) Peer Review • 3) Mediation • 4) Arbitration

  6. It’s Costly to Lose Good Employees • Can you afford to lose a million dollars? • On average, a company loses about $1,000,000 with every 10 professional and managerial employees who leave their organizations?

  7. It’s Costly to Lose Good Employees • The three costs of turnover: • The first cost is employee-based • The second cost is customer retention • The third turnover cost is the expenditure in marketing and sales to win a new customer

  8. It’s Costly to Lose Good Employees • There are four internal sources to consider in determining the cost of separation • 1) The cost of termination • 2) The cost of hiring and training a replacement • 3) the vacancy cost until the job is filled • 4) loss of productivity with a new hire

  9. Loss of Productivity Calculation • Assume it takes six months. Let's be generous and assume further that on average an employee is 75 percent productive during the learning period. If revenue per employee (a surrogate measure for productivity) is $293,000 per year, half would be $146,500 for six months. Taking 25 percent of that as nonproductive time, the result is a loss of $36,625.

  10. Extremely Disgruntled Employee Syndrome (EDES) What happens when employees are fired and become extremely disgruntled???

  11. EDES • How can EDES be avoided? • Outplacement Counseling • What does Outplacement Counseling entail? • What benefits can we gain from it?

  12. Avoiding EDES • Some Root causes to prevent Involuntary Turnover • 1) An employee's direct manager has the most impact on his or her job satisfaction. • 2) Is the worksite an environment that encourages growth, teamwork, and challenges employees?

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