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JMS Tell Me About a Time When….

JMS Tell Me About a Time When…. Interviewing the Behavior Based Way. Behavior Based Interviewing. Interviewing technique Structured questions Notes will be taken Looking for specific examples Comparisons can be made Can be done via phone Can be done in a panel as well

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JMS Tell Me About a Time When….

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  1. JMSTell Me About a Time When…. Interviewing the Behavior Based Way

  2. Behavior Based Interviewing • Interviewing technique • Structured questions • Notes will be taken • Looking for specific examples • Comparisons can be made • Can be done via phone • Can be done in a panel as well Looking for FIT between YOU & the Company

  3. What Companies Are Looking For Cornerstone Belief of Behavior Based Interviewing: “Past performance is the BEST predictor of future performance.”

  4. The Questions STARs • Situation/Task • What was the background? • What was the situation? • How did this come about? • How did you become involved? • Action • What did you do? • What did you say? • What happened next? • What was your role? • Results • What results did you get? • How did it turn out? • What feedback have you gotten? • What were the outcomes?

  5. The Answers • Be aware of giving false STARs • Vague Statements (“usually,” “generally,” “a lot,” “we”) • Opinions (“I think,” “I feel”) • Theoretical (“would have,” “plan to”) • Striving to find specifics to record • Don’t use “Smoke and Mirrors”

  6. The Answers Common Situations • Cannot think of an example • Let the interviewer know you need a moment • Ask them a question if you don’t understand • Evasive or vague responses • The interviewer will probe for more details • The interviewer may tell you they need more specific details

  7. The Answers Common Situations (continued) • Rambling – don’t do it • Sometimes more is TOO much • “We versus I” • Be sure to say what your role actually was • “I always… “ or “I would…” • Be sure to give an example

  8. The Answers Common Situations that need REDIRECTING • Close-ended: Did you… • Leading: I assume… • Multiple Choice: Are you task or people oriented? • Hypothetical: Suppose… How would you? • Anything not job-related

  9. It’s all in the way they ask the question….

  10. What Do You Think? Behavioral or Non-Behavioral?

  11. What Do You Think? Behavioral or Non-Behavioral?

  12. Remember…. • The applicant can help direct the interview by answering in the STAR method even if the interviewer does not utilize Behavior Based Interviewing techniques • This allows you to give your stellar examples and stand out in comparison to others • You are helping the interviewer get the information they need

  13. Remember • Avoid negative comments or admissions • What is one weakness you have? • Tell me about a time when you failed at a project • Avoid anything too personal or medical • Accentuate the positive/Highlight the good • Assist the interviewer with getting the best information for their records • Know Thy Self

  14. Thinking Behaviorally • Tell me about a time when you had a difficult project to complete. • Tell me about a time when you had a co-worker that annoyed you. • Tell me about a time when you didn’t agree with a decision your boss made. • Tell me about a time when you had to convince someone about an idea you had. • Tell me about a time when you faced an ethical situation. • What did you do to prepare for this interview?

  15. Never Forget…. The Best Prepared Wins

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