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Agenda Background The Project Business Issues Technical Aspects Usage The Future

Peter Sellek Business Liaison Officer, Information, Media and Technology Services Leeds Metropolitan University. Agenda Background The Project Business Issues Technical Aspects Usage The Future. Leeds Metropolitan University. Leeds Metropolitan University.

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Agenda Background The Project Business Issues Technical Aspects Usage The Future

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  1. Peter SellekBusiness Liaison Officer, Information, Media and Technology ServicesLeeds Metropolitan University

  2. Agenda Background The Project Business Issues Technical Aspects Usage The Future

  3. Leeds Metropolitan University

  4. Leeds Metropolitan University 30,000 students, 3,500 staff

  5. Leeds Metropolitan University 30,000 students, 3,500 staff 13th most popular UK University by applications (UCAS Applications Digest 15/01/09)

  6. Leeds Metropolitan University 30,000 students, 3,500 staff 13th most popular UK University by applications (UCAS Applications Digest 15/01/09) Current Estates improvement spend of £130 million

  7. Leeds Metropolitan University • New buildings

  8. Leeds Metropolitan University

  9. Business Drivers and Benefits Existing student email disliked by students

  10. Business Drivers and Benefits Existing student email disliked by students Students not using email accounts

  11. Business Drivers and Benefits Existing student email disliked by students Students not using email accounts Only 10 Mbytes of storage

  12. Business Drivers and Benefits Existing student email disliked by students Students not using email accounts Only 10 Mb of storage Strategy to improve the student experience

  13. Business Drivers and Benefits Strategy to build partnerships

  14. Business Drivers and Benefits Strategy to build partnerships Need to be more cost-effective Business Drivers and Benefits

  15. Business Drivers and Benefits Friendly easy to use service

  16. Business Drivers and Benefits Friendly easy to use service 7Gbytes Storage

  17. Business Drivers and Benefits Friendly easy to use service 7Gbytes Storage Not just email – Google Apps

  18. Business Drivers and Benefits Friendly easy to use service 7Gbytes Storage Not just email – Google Apps No capital cost

  19. Business Drivers and Benefits Student Participation in Google events

  20. Why we Chose Google Only offering on the market.

  21. Why We Chose Google Only offering on the market. Microsoft came to the market later with Office Online Able to negotiate contract

  22. Why We Chose Google Only offering on the market. Microsoft came to the market later with Office Online Able to negotiate contract Pilot showed high satisfaction with Google

  23. Why We Chose Google Only offering on the market. Microsoft came to the market later with Office Online Able to negotiate contract Pilot showed high satisfaction with Google Email account for life

  24. The Project Late August 2007 - Google Chosen 9th September – registered existing student domain name with Google 18th September – Initial system with test users running

  25. The Project Late December - Contract Signed January 2008 Project Manager in place April - Pilot Started September 2008 - Go Live

  26. The Project Also November 2007 asked if value could be added Timetable data on Google calendars Project started January 2008

  27. The Project Timetables delivered to Google calendars for September 2008

  28. The Project How we implemented Google Created new Google accounts with same address as old account Old account available for 3 months through student portal

  29. The Project How we implemented Google Students migrated own data After 3 months old accounts disabled

  30. Business Issues Communications, Workshops, and Pilot Find out concerns Present answers Ask for volunteers for pilot

  31. Business Issues Run pilot to prove system and identify further problems Run workshops first week of semester Lots of publicity – project web site, leaflets, competitions

  32. Business Issues Addressing Staff & Student Concerns Big American Multinational

  33. Business Issues Addressing Staff & Student Concerns Big American Multinational Data not held on site

  34. Business Issues Addressing Staff & Student Concerns Big American Multinational Data not held on site How do labels work?

  35. Business Issues Contractual Issues Data Ownership

  36. Business Issues Contractual Issues Data Ownership Data Mining

  37. Business Issues Contractual Issues Data Ownership Data Mining Safe Haven

  38. Business Issues Contractual Issues Length Of Contract

  39. Business Issues Contractual Issues Length Of Contract Backup

  40. Business Issues Contractual Issues Length Of Contract Backup Audit

  41. Business Issues Support for Students Very little required Most support is provided on the web by Google

  42. Business Issues Support from Google Account manager supplied Technical help for implementation Other help

  43. Technical Matters Domain Management Students student.leedsmet.ac.uk Staff Experimental Area teams.leedsmet.ac.uk

  44. Technical Matters Domain Management - others gtest.leedsmet.ac.uk google.leedsmet.ac.uk X

  45. Google Single Sign On Request URL mail.leedsmet.ac.uk Request UID Password User gsso.leedsmet.ac.uk Send UID Password Leeds Met LDAP SAML Access Granted mail.leedsmet.ac.uk

  46. Pilot Google Student.leedsmet.ac.uk Incoming mail Leeds Met relay Old System Student.leedsmet.ac.uk

  47. Implementation Google Student.leedsmet.ac.uk Incoming mail Leeds Met relay Migrated Mail Old System Student.leedsmet.ac.uk Student Portal

  48. After 6 months Google student.leedsmet.ac.uk Incoming mail Google Relay

  49. After 6 months

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