1. SAILS Training Northern Virginia Community College

2. Training Agenda • SAILS atNOVA • Explanation of Roles & Privileges • Description of Flags & Kudos • Demonstration and Hands On • Accessing SAILS • Updating Your Profile • Progress Surveys • Flags & Kudos • Clearing a Flag • Closing the Loop • Student View in SAILS • Business Process Review

3. SAILS Background Student Assistance and Intervention for Learning Success SAILS is the VCCS name for the Early Alert System The proprietary name for the Early Alert System VCCS is using is “Starfish”

4. SAILS at NOVA • Go live on September 30, 2013 for Developmental Education courses • All college courses Spring 2014 • Starfish Implementation Team • AL: Rhonda Myers • AN: Joann Credle, Ray Orkwis • LO: Jeremy Cook • MA: Lynn Bowers • MEC: Beatrice Veney, Kim Nicely • WO: Bryan Brown • ELI: Preston Davis • CS: Keri Bowman • IT: Sue Liller

5. VCCS Flags

6. VCCS Kudos All Flags and Kudos are disclosable under FERPA

7. Specific Expectations

8. Accessing SAILS For training

9. Accessing SAILS – My VCCS (Test) • SAILS training URL – https://dstst.vccs.edu • Use your My VCCS username and password for the test system

10. Logging into SAILS – My VCCS (Test)

11. Accessing SAILS - Blackboard • Login to Blackboard • Click on SAILS listed under the Tools menu

12. Demo and Hands-On

13. Configure Your Profile • Click the arrow next to the instructors name for Institutional Profile. • Modify default login page or phone numbers if necessary. • Upload your photo to help a student put a face to your name. • Select the Upload Photo link. • Browse for a photo on your desktop (JPEG, GIF, PNG). • Click the Upload Now button. • Click the Save button.

14. Email Notifications • Click the arrow next to the instructors name and select Email Notifications. • Check or uncheck email notification options to select emails. • Save changes.

15. Progress Surveys • Email sent to instructor with reminder to complete progress survey(s). • Click on Progress Survey tab to access survey(s). • To complete survey, check the appropriate boxes and click Submit to raise flags.

16. Example Survey Reminder to Instructor • Dear Instructor Name, • As you know, we are utilizing the SAILS (early alert) system to help us make the process of reporting on the academic progress of our students as easy and efficient as possible. Through a Progress Survey you have a quick way to inform us of your students' progress in class. • To access the Progress Survey for your course(s): • Go to: https://my.vccs.edu • Click on the SAILS link to access the system. • Login using your MyVCCS credentials (same credentials used to log into Blackboard). • You will see a link(s) to your Outstanding Surveys at the top of your SAILS homepage. • Once you reach the survey, simply check the box next to the particular student's name for whom you would like to report progress. You will have options to add comments. • Click Submit. If you don't have any progress to report, it is important that you click Submit, so we know you reviewed the survey. You will receive a confirmation email. • Items you raise will be addressed by the appropriate individuals from our institution. • You have #surveys, which need to be completed before date survey closes. • Outstanding Surveys: • Name of survey(s) to complete • Your responses will help us know which students to reach out to and offer help. • What if I want to add more details?When you check off a box to raise a flag on a student you will see a small yellow icon appear next to the student's name. Click that icon to add a comment. • Name of Chief Academic Officer

17. Raise a Flag or Kudo • Click My Students tab. • Search for a student by • Typing the student’s name into the Search field. • Choosing your Connection to them • Click the student’s name then select Raise a Flag or Add Kudo.

18. Raising a Flag - Instructor • Tracking item is the type of flag being raised. • A comment is optional • The student will see the comment. • Notes can be subpoena. • A course contact must be selected.

19. Raising a Flag – Student Service Staff • Only General Concern flag available • No course context

20. Taking Attendance

21. Clearing a Flag

22. Clearing a Flag

23. Closing the Loop

24. Student Perspective

25. Student Flag Email Notification

26. Student View in SAILS

27. College Business Process Review

28. Business Process for Flags Raised by Instructor

29. Support Having trouble? Please contact your campus Implementation Team member or Alison Thimblin at athimblin@nvcc.edu