1. Intercultural Outreach Programs Krystal Ostic, Program Coordinator 704-687-7763 ioprograms@uncc.edu http://iop.uncc.edu

2. International Business Programs Are: • Custom-designed certificate programs tailored to objectives • Interactive American business experiences • Focused on academic or professional themes • Mix of classroom instruction and experiential learning • Concise, high impact, intensive schedules • Short (a few days to a few weeks), any time of year • For groups of 5 to 50 students or business people

3. Program DesignFlexible, yet structured format includes academic, experiential, and cultural components • Seminars & Guest Lectures • Project Coaching • Site/Corporation Visits • Executive Dialogues & Discussions • Professional Networking Opportunities • Cultural & Recreational Activities • Business Communication & Management Workshops • Community Service

4. Seminars & Guest LecturesPresented by UNC Charlotte Professors and Business Executives Examples • Managing and Controlling Risk • Global Marketing in the Financial Services Industry • How to Implement Change (Management Training) • Economic & Political Risks in International Lending • Mergers & Acquisitions • Contemporary Balance Sheet Management Technique

5. Business Project or Live Case Study • An open-ended, investigative, broad, business question • Integrates all components into a meaningful and applicable educational experience • Primary vehicle for teaching teamwork, critical thinking, globalization, and business concepts • Students work in teams • Students deliver oral presentations to share conclusions

6. Project Coaching Sessions The project coach, an experienced business executive, works with the students in teams to: • Challenge them to develop their vision, clarify their perceptions, and open their minds to new possibilities • Stimulate them to think critically, analytically, and creatively about the business concepts and project • Engage them in constructive dialog • Empower them to change and grow

7. Examples of Project Questions • How do I know & measure that a company… • Is achieving optimal earnings? • Is a good corporate citizen? • Is producing the correct product line with adequate quality? • How is information technology affecting… • Business models? • Marketing? • Customer service? • Production? • How do companies attract & keep… • Customers? • Employees?

8. Examples of Site/Corporation Visits • Bank of America • Philip Morris • Microsoft • Solectron • The Federal Reserve • Wells Fargo Company • IBM • Duracell • BMW • Duke Energy

9. Executive DialoguesDiscussions with successful, globally-minded executives from local and multi-national corporations and not-for-profit organizations • Examples • Merrill Lynch, First Vice President for Investments • IBM, Project Manager for IBM.COM • Bank of America, Charlotte Market President • Federal Reserve Bank, VP, Business Development • Wells Fargo Corporation, SVP, Intl. Division • Duke Power, President

10. Professional Networking Opportunities Examples • Charlotte World Trade Association • Charlotte Economics Club • Charlotte Chamber of Commerce • Charlotte World Affairs Council • American Society for Training & Development • Mayor’s International Cabinet

11. Examples of Cultural & Recreational Activities • Interaction with UNCC Students • Professional Sports Events Football, Basketball, Hockey, Baseball, NASCAR Racing • Sightseeing Trips Atlanta, Charleston, Washington, Blue Ridge Mountains, Orlando • Outdoor Sports and Adventures White Water Rafting, Boating, Skiing, Golf, Horseback Riding, Hiking • Cultural Experiences Concerts, Museums, Theater, Nightlife, Lake Cruises

12. Business Communication and Management Workshops Examples Business Communication Workshops • Delivering Effective Oral Presentations • Cross-Cultural Communication • Accent Reduction • Business Etiquette Management Workshops • Business Ethics • Becoming a Flexible Leader • Conflict Resolution • Preparing Organizations for Change • Risk Analysis and Management

13. Community Service and AdvocacyAn opportunity to experience and reflect upon service and advocacy related organizations and projects • Goodwill Industries • Habitat for Humanity • United Way • International House • Diversity Council of the Carolinas • Crisis Assistance Ministry • American Red Cross Examples

14. Examples of Previous Programs • Banking, Business & Society • Global Business Perspectives • Understanding E-Commerce • International Business Institute • Telecom New Leaders Program • Business Communication for Local Government Officials • Meeting the Opportunities of a Global Workforce

15. Office of Intercultural Outreach ProgramsUNC Charlotte Contact Information: Krystal Ostic, Program Coordinator 9201 University City Blvd. Charlotte, NC 28223 Tel.: 704.687.7763 Email: ioprograms@uncc.edu http://iop.uncc.edu