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This article explores the critical factors affecting group decision-making functionality within marketing management contexts. It addresses how group and individual decision-making styles, such as autocratic, functional, and consensus approaches, affect perceived effectiveness. Insight is given into how personal traits like introversion/extroversion and leadership influence individual decision-making preferences. The importance of matching group styles with individual preferences to enhance functionality is also discussed. Strategies for identifying and correcting group dysfunction are provided to foster a more effective decision-making environment.
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Functional vs. Dysfunctional Group Decision-Making Advanced Marketing Management Marketing 6202
What Key Factors Affect Group Functionality? • The Group’s Decision-Making Style vs. • The Individual’s Decision-Making Style
Functionality is in the eye of the beholder The same group may be perceived as highly functional by one member and highly dysfunctional by another
Functionality is in the eye of the beholder The key is the match between the group’s style and the individual’s style
Group Decision-Making Styles • Autocratic • Functional • Consensus
Marketing Finance Distribution Operations Specialized by Function
Individual Decision-Making Style • The individual’s preferred style is based on key personality traits: • Introversion vs. Extroversion • Leadership • Locus of Control • Need for Cognition • Assertiveness
Avoiding (or Correcting) Dysfunction • Have a quick discussion about the group’s decision-making style in period 1: • Was it intentional or did you just fall into it? • Does it seem to be effective? • Do you want to change it?