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Implementing “Strength of Relationship” Staff Training I

Implementing “Strength of Relationship” Staff Training I. From What We Do to What we Achieve …. Focus on Retention Rate Enhance SB practices New outcome measure Implement Strength of Relationship measure. Increase Program Impact. Today’s training focus:.

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Implementing “Strength of Relationship” Staff Training I

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  1. Implementing “Strength of Relationship”Staff Training I

  2. From What We Do to What we Achieve… • Focus on Retention Rate • Enhance SB practices • New outcome measure • Implement Strength of Relationship measure Increase Program Impact

  3. Today’s training focus: • Guidelines and tips to effectively implement SOR • Review our agency’s SOR implementation milestones • Brainstorm on possible implications for the way we work now • Ask and answer any SOR questions

  4. What is the Strength of Relationship? • An evaluation process designed to capture data on relationship qualities that predict strength of relationship between Big and Little • For Littles: coping, disappointment, safety, importance, and closeness • For Bigs: connectedness, frustration, confidence, and closeness • Tested for validity and reliability • Designed and used by leading researchers in youth development field • BBBS pilot experience

  5. Let’s Look at the SOR Surveys

  6. Benefits of Strength of Relationship • New data for monitoring the quality of each match relationship, • New info on what our program is achieving in its efforts to nurture strong relationships, • Insights into which program elements are effective and which are not, and • New benchmarks for measuring changes in the quality of our matches over time as we modify program practices, etc.

  7. Administering the SOR…

  8. To Ensure Validity • Disciplined administration is important: • stick to questions as they’re phrased • stick to timelines, • dialogue about the content of the survey AFTER it is complete • Help respondents understand their choice of answers • Review the Likert scale choices – maybe first divide into 2 categories (agree/disagree or true/untrue)…then ask for more specifics after that (strongly agree or just agree?) • Staff Training is important! • Survey wording is direct! Staff may need to adjust

  9. How to introduce the SOR in a MS conversation? • Brainstorm intro’s • Remind there is no right or wrong answer – encourage honesty • Allow for thoughtful response time • Keep response choices clear

  10. AIM and the SOR measure • New SOR surveys – same survey functionality in AIM • E-form of SOR will become available later in 2008 • Responses are scored using a 5-point Likert scale that AIM uses to calculate summary and composite measures of relationship qualities

  11. Staffing and the SOR • SOR is to be administered by Match Support Specialists. • The SOR survey can be integrated into a regular match support contact, although it alone would not constitute an appropriate contact.

  12. Analyzing your SOR data • AIM reports will provide various data points: • For Big, Little, and match • Individual relationship qualities as well as composite measures • 3 month, annual/EOSY, plus change over time (delta) • Both detail and summary – in both Excel and PDF formats • Benchmark individuals, teams, programs, agency-wide

  13. Possible / Expected Program Implications? • More time spent conducting quality match support • Different use of Red/Yellow/Green system in AIM • New/different training for ongoing staff development related to relationship building skills • Others?

  14. BBBSA 2008 SOR Implementation Milestones and Goals

  15. Our Agency’s SOR Implementation Plan:

  16. What’s Next for You? • Begin practicing use of SOR with 6 matches: • 3 new matches who would be at the 3 month mark (use 3 month SOR). Can be either program: CB or SB • 3 older matches who are approaching their match anniversaries (use 12 month SOR for CB). • Come prepared to share data with team at next Staff Training II meeting on:

  17. What’s Next from BBBSA? • Self-paced online course SD00119“AIM Strength of Relationships (SOR) Tool” ready with AIM release in mid/late March • National conference workshop: “Early Lessons in SOR Implementation” • Regional conference workshops on SOR learning and findings

  18. Questions?

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