NovelVox's Uploads

84 Uploads

Cisco CTI Integration - NovelVox
Cisco CTI Integration - NovelVox
  • 33 vues
Sell Better with Cisco Salesforce CTI Integration
Sell Better with Cisco Salesforce CTI Integration
  • 19 vues
10 Effective Ways to Use Live Chat in Your Contact Center
10 Effective Ways to Use Live Chat in Your Contact Center
  • 32 vues
How Visual IVR Can Help Contact Centers Increase Efficiency and Customer Satisfa
How Visual IVR Can Help Contact Centers Increase Efficiency and Customer Satisfa
  • 16 vues
10 Ways to Increase Agent Productivity Through Contact Center Automation
10 Ways to Increase Agent Productivity Through Contact Center Automation
  • 28 vues
Top Trends Revolutionizing the CX for Banking Industry
Top Trends Revolutionizing the CX for Banking Industry
  • 24 vues
Seamlessly integrate Salesforce Smart CTI Connector with your Contact Center to deliver an enriched CX
Seamlessly integrate Salesforce Smart CTI Connector with your Contact Center to deliver an enriched CX
  • 10 vues
Salesforce CTI Connector for Genesys Contact Center
Salesforce CTI Connector for Genesys Contact Center
  • 43 vues
Leverage LiveChat Chat Assistance for Fast Convenient and Accurate Responses
Leverage LiveChat Chat Assistance for Fast Convenient and Accurate Responses
  • 17 vues
Leverage CX with Unified Agent Desktop for Amazon Connect CC
Leverage CX with Unified Agent Desktop for Amazon Connect CC
  • 11 vues
Proactively Assist Customers and Upscale Their Experience by Integrating CTI Connector with Salesforce
Proactively Assist Customers and Upscale Their Experience by Integrating CTI Connector with Salesforce
  • 11 vues
Leverage AI Chat Assistance for Fast Convenient and Accurate Responses
Leverage AI Chat Assistance for Fast Convenient and Accurate Responses
  • 21 vues
Keep Your Agents Motivated with Avaya Contact Center Wallboards
Keep Your Agents Motivated with Avaya Contact Center Wallboards
  • 13 vues
Take Agent and Customer Experience to Next Level with Amazon Connect Agent Desktop
Take Agent and Customer Experience to Next Level with Amazon Connect Agent Desktop
  • 3 vues
Take Agent and Customer Experience to Next Level with Amazon Connect Agent Desktop
Take Agent and Customer Experience to Next Level with Amazon Connect Agent Desktop
  • 18 vues
CTI Connectors for Integrating Communication Platforms
CTI Connectors for Integrating Communication Platforms
  • 19 vues
Serve Customers Better with Unified Agent Desktop
Serve Customers Better with Unified Agent Desktop
  • 73 vues
Improve Customer Retention Rates with Webex CC Agent Desktop
Improve Customer Retention Rates with Webex CC Agent Desktop
  • 20 vues
Genesys Agent Desktop for Optimum Customer Experience
Genesys Agent Desktop for Optimum Customer Experience
  • 76 vues
Call Center Wallboard Improving Efficiency in Real-Time
Call Center Wallboard Improving Efficiency in Real-Time
  • 41 vues
Simplify Agent Tasks with Cisco Unified CRM Connector
Simplify Agent Tasks with Cisco Unified CRM Connector
  • 24 vues
Cisco UCCX Wallboard Changing the Face of Productivity
Cisco UCCX Wallboard Changing the Face of Productivity
  • 19 vues
Increase Agent Efficiency With A Contact Center Wallboard
Increase Agent Efficiency With A Contact Center Wallboard
  • 12 vues
Salesforce Integration with Cisco Finesse Agent Desktop
Salesforce Integration with Cisco Finesse Agent Desktop
  • 29 vues
Call Center Wallboards for Performance & Productivity
Call Center Wallboards for Performance & Productivity
  • 21 vues
Salvage Your Salesforce capabilities with CTI Connectors
Salvage Your Salesforce capabilities with CTI Connectors
  • 16 vues
EPIC CTI Connector for Cisco, Avaya and Genesys - NovelVox
EPIC CTI Connector for Cisco, Avaya and Genesys - NovelVox
  • 55 vues
NovelVox Cisco Contact Center Solutions
NovelVox Cisco Contact Center Solutions
  • 14 vues
Key Features of Cisco Unified Agent Desktop
Key Features of Cisco Unified Agent Desktop
  • 16 vues
Three Quick Ways To Improve FCR & Reduce Churn - NovelVox
Three Quick Ways To Improve FCR & Reduce Churn - NovelVox
  • 8 vues
Unified Contact Center Software Solutions - NovelVox
Unified Contact Center Software Solutions - NovelVox
  • 17 vues
5 Tools to Effectively Manage Contact Center Agent Workload During Crisis
5 Tools to Effectively Manage Contact Center Agent Workload During Crisis
  • 15 vues
5 stats that will convince you to make a disruptive change in your contact center operations
5 stats that will convince you to make a disruptive change in your contact center operations
  • 16 vues
Save The Biggest Contact Center Problems With Agent Desktop
Save The Biggest Contact Center Problems With Agent Desktop
  • 18 vues
UCCX vs PCCE vs UCCE
UCCX vs PCCE vs UCCE
  • 42 vues
Contact Center Integration for Cisco, Avaya and Genesys with NovelVox
Contact Center Integration for Cisco, Avaya and Genesys with NovelVox
  • 21 vues
CXInfinity - The Business Messaging and Customer Engagement Platform
CXInfinity - The Business Messaging and Customer Engagement Platform
  • 11 vues
Work from home with mobile agent app for cisco ucce uccx contact centers
Work from home with mobile agent app for cisco ucce uccx contact centers
  • 24 vues
CTI connectors for Cisco, Avaya and Genesys Contact Centers
CTI connectors for Cisco, Avaya and Genesys Contact Centers
  • 33 vues
Industry Specific Unified Agent Desktop for Contact Centers
Industry Specific Unified Agent Desktop for Contact Centers
  • 13 vues