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Avaya Vision

Avaya Vision. Powered by SIP: Open & Standardized. PLUG & PLAY COMMUNICATIONS. Delivering Communications Enabled Business Systems. Enabling Effective & Contextual Collaboration. Delivering Value Across the Enterprise…. Seamless multimodal communications. Persistent context.

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Avaya Vision

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  1. Avaya Vision Powered by SIP:Open & Standardized PLUG & PLAY COMMUNICATIONS Delivering Communications Enabled Business Systems Enabling Effective & Contextual Collaboration

  2. Delivering Value Across the Enterprise… Seamless multimodal communications Persistent context “Follow me” personal profiles End User Facilitating human touch points Faster exception management Increased productivity Faster time to market Line of Business Rapid deployment of new features and applications Lower ongoing operating expenses and improved TCO Non-disruptive upgrade in multi-vendor environments IT

  3. App 1 Apps App 2 Contact Center Chicago Contact Center Chicago EnterpriseNetwork App N Service Providers AvayaAura Avaya New York Avaya New York Cisco Rome Cisco Rome Avaya London Avaya London Contact Center Mumbai Contact Center Mumbai Users anywhere Nortel Hong Kong Nortel Hong Kong Siemens Frankfurt Siemens Frankfurt Avaya Aura Provides Enterprise Wide Orchestration of Users, Applications and Systems

  4. Avaya Aura – New Execution Model Communication “services” vs. systems “Wrap and Embrace” vs. “Rip and Replace” User centricity vs. network or platform centricity

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