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Integrated Health Services, Inc. Galvin Dental Program

Integrated Health Services, Inc. Galvin Dental Program. Deborah Poerio, A.P.R.N., M.S., FNP-C President and Chief Executive Officer Integrated Health Services East Hartford, CT. Successful Integration Efforts. Effort #1 : Expansion of services. Effort #2 : Review of b illing process.

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Integrated Health Services, Inc. Galvin Dental Program

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  1. Integrated Health Services, Inc.Galvin Dental Program Deborah Poerio, A.P.R.N., M.S., FNP-C President and Chief Executive Officer Integrated Health Services East Hartford, CT

  2. Successful Integration Efforts Effort #1: Expansion of services. Effort #2: Review of billing process. Effort #3: Maximize productivity.

  3. Challenges to Integration • New site • Construction delays. • Introduction of new concept (dental) to school. • Challenges to billing • Staff education—process and types of services. • Productivity • Cost-efficiency relative to staffing.

  4. Strategies Used to Address Challenges • New site • Administrative oversight and coordination. • Presence: staff meetings; PTO meetings; information forums to parents, teachers, and administrators. • Billing • Administrative oversight. • Administrative, billing, and dental staff collaboration. • Productivity • Utilization of online scheduling. • Administrative oversight.

  5. LessonsLearned • Hire a program administrator. • Billing process: Administrative review and oversight. • Cost-effective services Sustainability. • Needsassessment. • Staffingcosts.

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