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System Integration Putting It All Together

System Integration (SI) blends hardware and software to achieve essential business objectives. This guide delves into various integration scenarios across sectors like banking, automotive, hospitality, and laboratory information systems. Key considerations for a successful integration include defining goals, delivery timelines, budgeting, and ensuring user buy-in. The integration process also touches upon software choices (open source vs. proprietary), total cost of ownership, network design, physical infrastructure, and post-implementation support including user training and service level agreements. Reach out for collaboration!

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System Integration Putting It All Together

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  1. System IntegrationPutting It All Together Vijay Thadani Director, CES/Bytes & Pieces South Africa, Mozambique, Zambia Brett Staib Database Specialist, California Department of Public Health – VRDL

  2. Definition • System Integration (SI) is the process of combining hardware and software products to meet key business needs. • CES/Bytes & Pieces integrations • Banking/Financial services • Automotive industry • Hotels • Laboratory Information Systems (LIS)

  3. The System Integration Process • What do you want to achieve in terms of your overall System? • What is your delivery time? • What is your budget? • Make sure you have buy-in • The human factor

  4. System Software • Open Source (Linux) or proprietary (MS, Oracle) • Total Cost of Ownership (TCO) • LIS software/Database software/Reporting • Server operating system • Workstation software • Antivirus, antispam, intruder detection, content filter • Backup and Imaging software • Software licensing issues

  5. System Hardware • Servers • Capacity • Redundancy, File storage • Backup/Disaster Recovery • Tape and disk-to-disk backups and images • Workstations – standard images • Printers, scanners, other peripherals • standard equipment if possible

  6. Network Design and Architecture

  7. Network Design and Architecture • Local Area Network (LAN) design • Security issues • Wide Area Network (WAN) design • Inter-site networking • Connectivity and security issues • Internet Connectivity • Selecting ISP • Security issues - firewalls

  8. System Physical Infrastructure • Physical Infrastructure • Cabling (or wireless) • Network components • Security issues • Electrical Installation • Building earth • Generator/UPS requirements • Server room power and cooling

  9. Security Issues

  10. After the Implementation • Documentation • User training • Getting the right Service Level Agreement (SLA) – be proactive not reactive • Single point of contact or multi-vendor SLAs • On-site support • Telephone/Skype support • Remote support • Help Desk software

  11. Questions • Feel free to contact us! • vthadani@bytespieces.com • Brett.Staib@cdph.ca.gov • Thank you for your time.

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