1. AutomatingTraining to Meet AAVLD Requirements Presented by: Andrew Havens Director of Services ECL2 Quality Solutions October 19, 2013

2. AAVLD Accreditation Program Includes the following objectives specific to training: To promote adequate training of specialists in diagnostic veterinary medicine The laboratory personnel shall be able to provide competence in all testing groups evaluated for accreditation. Many factors can affect the reliability of test results. The laboratory shall take account of these factors … in the training and qualification of personnel…

3. Meeting AAVLD Requirements - Personnel 5.2.1 The laboratory shall ensure the initial and ongoing competence of all laboratory personnel to do their assigned work. 5.2.2 … management shall authorize only staff who are documented as qualified and competent to do testing and related work. 5.2.3 The laboratory shall have a system which ensures the establishment and maintenance of a training program relevant to the present and anticipated needs of the laboratory. Additionally, from Accommodation And Environmental Conditions 5.3.5 “…The programs will provide staff training and address all necessary elements to ensure a safe work environment.”

4. Current Practice • Most VDLs use a manual system • Competencies • Training Needs • Job Descriptions • Training/Competency Documents – Printed and completed in writing • Stored in binders or files • HR, QA Department, Supervisor/Section Head Office or all of these

5. The Electronic AlternativeWhat to Look For • Easy to use to create Training Plans • Simple Set Up, to include: • Job Roles • Competencies required to fulfill Job Roles • Each Competency may have multiple Requirements/Training Events • Ability to target training by date, create Renewable Events • Link to Document Control – Revision Training • Automated Reminders/Escalations – Keep EVERYONE on track • Training Plan and History to quickly review training process • Reporting Functionality – Identify Training Gaps

6. Establishing Training Plans:Job Roles

7. Establishing Training Plans:Linking Competencies

8. Establishing Training Plans:Adding Requirements

9. Apply the Job Role

10. Applying the Job Role Generates the Training Plan • Job Role application creates the Training Plan • Additional Steps: • Set Target Dates • Add Completion Dates if already trained

11. Completed Training Event – Event History

12. Summary An automated electronic training system will allow you to: • Link Competencies to Training Requirements for a Job Role • Allow you to apply that Job Role to individual users to update their training plan • Review staff member’s outstanding training as well as a complete training history • Easily pull reports to show specific staff members who still need training in specific areas

13. Thank You! For more information: http://www.ECL2.com AHavens@ECL2.com 469-828-5006