RFID within Global Express & Logistics ETSI: RFID & Telecommuniations Services Workshop, May 2004
The Group. MAIL EXPRESS/LOGISTICS FINANCIAL SERVICES • 72 million mailitems per day • High transit timequality • Global Mail: international mail dispatch solutions • Leading retail bank • 10 millioncustomers • Strong business unit • Financiallogistics solutions • 1 billion shipments per year • 3.64 million trading customers • Largest international express and logistic network • A unique range of express and logistics products and services
More services, more benefits for your business. Worldwide express services – ranging from documents to parcels to pallets; network consists of 5,000 branches and serves more than 120,000 destinations. Domestic and international transport solutions for groupage, part-and full-loads – by road, rail and intermodal transport. Worldwide logistics solutions for air and ocean freight, supported by a dedicated team of experts for industrial projects and sophisticated IT applications. Customised logistics solutions from consulting to supply chain design, from warehousing and distribution logistics to order management.
I Introduction to DHL. • DHL is the world's leading express and logistics company offering customersinnovativeand customised solutions from a single source. With global expertise in: • Solutions. • Express. • Air and ocean freight. • Overland transport. • DHL combines worldwide coverage with an in depth understanding of local markets. DHL's harmonised international network links more than 220 countries and territories worldwide. • DHL continues to be at the forefront oftechnology and, with more than 150,000 dedicated employees, guarantees fast and reliable services aimed at exceeding customers' expectations. • Based in Brussels, Belgium, DHL is 100% owned by Deutsche Post World Net.
DHL general requirements/wishes of RFID. • General: • World compliant. • Standards based. • Tag thermal printable labels: • Write capable. • Low cost. • Simultaneous multiple read capability: • Rapid data acquisition. • High reliability and repeatability within proximity of 100%. • Moderate cost/complex antenna systems. • Reliable coverage limited to within a maximum of 3 to 4 metres.
DHL Express Objectives for RFID. • Performance - lowering operational costs: • Reduce or eliminate the need for bar code scanning. • Remove handicap of handling scanner and shipments. • Automated consolidated/bulk shipment/piece identification. • Reducing costs of Security Services. • Quality - improved service: • Improved checkpoint availability: • Commercial airlines which accounts for 30 million shipments/yr. • Faster/earlier availability. • Flexibility - new services.
DHL RFID today development model. Select the most widely used ID capture processes. Focus on developing devices for the toughest challenges first. Develop one device at a time. • Simulate real world at the • developer and test. Maximize developer access at lowest cost. Move device into real world and stress test. Assemble multiple proven devices into the real world and Pilot. Levelled Risk – DHL & Others
NOKIA DHL HEL GTW Nokia & Non Nokia DHL EMA HUB DHL Express Regional Pilot – Western Europe. • UK Government funded RFID Demonstrator Pilots – CHIEFS 1 & 2 Projects: • CHIEFS 1 (2002) based on active tags. • CHIEFS 2 (2003) based on passive tags. • DHL (Air) Express and NOKIA – CHIEFS 2 Demonstrator Pilot: • Tagged phones identified within closed ULDs. • Easyship tag labelled pieces at NOKIA. • Non NOKIA pieces tag labelled at DHL by SHIPMENT application. • Gate / door readers to auto ID all pieces and items automatically. • ULD contents reader in Gateway and on Hub GSE. • Hub GSE recording location and matching to a/c stand through GPS. • Prototype RFID enabled truck. • Web based real time reporting. CHIEFS 1 was IM2002 Award Winner (NB: CHIEFS 2 basis of DHL RFID Video)
DHL Express RFID Pilots in 2004. • Americas. • Work package 1 – MIA based customer and gateway, learning and discovery package. Completed. • Work package 2 & 3 – air side focus from and to MIA and GTL Gateway and Hub. Completed. • Asia. • Work packages 0 to 3 – end-to-end ground distribution. SIN customer to KUL via road transport. Americas and Asia Pilots
Interesting Deploy Implementation Will do but when? TAG LABEL COST TIME DHL Express position with RFID today WE ARE HERE PERFORMANCE
DHL Solutions targets within METRO’s FSI • Business extension by creating an innovative solution for our existing and potential customers. • Close collaboration with Metro and other project partners (multinationals). • Industry leadership position with specific competitive advantages. • Usage of FSI testing environment and gathering more RFID experience. • Evaluating the benefits of the technology in the real environment. • Collaboration in setting industry standards. • Improvement of operational efficiency. • First Mile Stone: Joint Presentation at the 93th Retail convention in New York • Second Mile Stone: FSI Fair in Köln on 14th May: Communication of expectations to suppliers and presentation of pilot-results
Silver Gold Platinum AlgoTec Boston Consulting Group Intermec Online-Software Cittadino OAT System WMS www.future-store.org METRO - Future Store Initiative Partners
DHL Solutions – Planned Tasks Dortmund Central Warehouse METRO FUTURE STORE Short distance transport TSP DHL Menden Direct delivery transport TSP DHL Duisburg Short distance transport Pallet Pallet Identifikation Identifikation Identifikation Identifikation Identifikation Identifikation Case Case Identifikation Identifikation Identifikation Identifikation Identifikation Identifikation Item Item Identifikation Identifikation Identifikation Identifikation Identifikation Identifikation
Where we are going with RFID? • Research. • Development. • Demonstrator pilots. • Prepare the DHL Network. • RFID leadership for Deutsche Post World Net (DPWN). • Planned passive system deployment.
Recap. • The ‘NEW’ DHL. • DHL objectives for RFID. • RFID technology requirements. • DHL technology development model. • DHL position with RFID today. • DHL request of airlines. • Where DHL is going next with RFID?
For further information. • www.dhl.com • Trevor Peirce RFID Global Programme Director DHL Global Co-ordination Centre Belgium +32 2 713 4000