There’s no great mystery to satisfying your customers. Build them a quality product

1. There’s no great mystery to satisfying your customers. Build them a quality product and treat them respect. It’s that simple.

2. There’s no great mystery to satisfying your students. Build them a quality product and treat them respect. It’s that simple.

3. The Way It Was... 1973 1998 E-mail, Voice-mail, FAX, pagers

4. The Way It Was... 1973 1998 Online Information: Web Catalogs Networked Databases Britannica Online Online Newspapers

5. 8-track tapes and LPs Compact Disks and DAT Dorm keys The Way It Was... 1973 1998 PDI access Cash and money orders ATM and Flex Chalkboards Multimedia Hand copying Photocopying Registration lines SIS+ Textbooks CD ROMs

6. Since our first years on campus, university students and their campus experiences have changed in many ways. Will their classroom and learning experiences be any different from ours? Or will we simply teach them as we were taught? The Way It Was... 1973 1998

7. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) I. Make Research-Based Learning the Standard Undergraduate education in research universities requires renewed emphasis on a point strongly made by John Dewey almost a century ago: learning is based on discovery guided by mentoring rather than on transmission of information. Inherent in inquiry-based learning is an element of reciprocity: faculty can learn from students as students are learning from faculty.

8. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) I. Make Research-Based Learning the Standard SIGNS OF CHANGE: University Case Study Problem-based Learning University of Delaware Problem-based learning was adopted in all basic science classes at the University of Delaware to promote active learning and connect concepts to applications. Students are not given all the information they need to solve the open-ended “real-world” problems, but are responsible for finding and using appropriate sources. They work in teams with access to an instructor; trained graduate or undergraduate students help lead some groups.

9. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) II. Construct an Inquiry-Based Freshman Year The first year of a university experience needs to provide new stimulation for intellectual growth and a firm grounding in inquiry-based learning and communication of information and ideas.

10. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) III. Build on the Freshman Foundation The freshman experience must be consolidated by extending its principles into the following years. Inquiry-based learning, collaborative experience, writing and speaking expectations need to characterize the whole of a research university education. Those students who enter the research university later than the freshman year need to be integrated smoothly into this special atmosphere.

11. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) IV. Remove Barriers to Interdisciplinary Education Research universities must remove barriers to and create mechanisms for much more interdisciplinary undergraduate education.

12. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) V. Link Communication Skill and Course Work Undergraduate education must enable students to acquire strong communication skills, and thereby create graduates who are proficient in both written and oral communication.

13. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) VI. Use Information Technology Creatively Because research universities create technological innovations, their students should have the best opportunities to learn state-of-the-art practices -- and learn to ask questions that stretch the uses of technology.

14. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) VII. Culminate with a Capstone Experience The final semester(s) should focus on a major project and utilize to the fullest the research and communication skills learned in the previous semesters.

15. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) VIII. Educate Graduate Students as Apprentice Teachers Research universities must redesign graduate education to prepare students for teaching undergraduate students as well as for other professional roles.

16. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) IX. Change Faculty Reward Systems Research universities must commit themselves to the highest standards in teaching as well as research and create faculty reward structures that validate that commitment.

17. Ten Ways to Change Undergraduate Education (Boyer Commission, 1998) X. Cultivate a Sense of Community Research universities should foster a community of learners. Large universities must find ways to create a sense of place and to help students develop small communities within the larger whole.

18. From your own experience as students or teachers, what best practices have you observed that you might use in your own classes? Your Own Observations?

19. Characteristics Needed in College Graduates • High level of communication skills • Ability to define problems, gather and evaluate information, develop solutions • Team skills -- ability to work with others • Ability to use all of the above to address problems in a complex real-world setting Quality Assurance in Undergraduate Education (1994) Wingspread Conference, ECS, Boulder, CO.

20. Cooperative Learning:What the research shows • Academic Success higher achievement, including knowledge acquisition, accuracy, creativity in problem-solving, and higher reasoning level. • Attitude Effects persistence towards goals, intrinsic motivation, applying learning in other situations, greater time on task Johnson, Johnson, and Smith (1998 )

21. What are the Common Features of PBL? • Learning is initiated by a problem. • Problems are based on complex, real-world situations. • Information needed to solve problem is not initially given. Students identify, find, and use appropriate resources. • Students work in permanent groups. • Learning is active, integrated, cumulative, and connected.

22. ITUE was created to promote reform of undergraduate education through faculty development and course design. Institute Fellows receive hands-on experience in employing active learning strategies and effective use of technology in their classrooms. In addition, Fellows are eligible for discretionary funding to support transformation of their courses. Institute for Transforming Undergraduate Education

23. 1997-1999 Fellows: 115 faculty members, 42 departments, all colleges. Institute for Transforming Undergraduate Education

24. Summer Sessions: Problems and Cases: Writing Material for Your Course Internet Resources for Your Course Student Assessment and Assessment Strategies Evaluation of Transformation Projects Building a Web Site for Your Course • Education Reform and • Active/Group Learning • Effective Use of Technology • Learning Objectives • Experience It Yourself -- Problem-Based Learning • Getting Started -- The Syllabus • The Internet as a Learning Resource • Incorporating Active Learning in the Classroom • Getting Started with Groups Institute for Transforming Undergraduate Education

25. The Leaders: • George Watson • Physics and Astronomy • Barbara Duch • Math/Science Education Resource Center Institute for Transforming Undergraduate Education • Deborah Allen • BiologicalSciences • Harry Shipman • Physics and Astronomy • Valerie Hans • Criminal Justice/Sociology • Sue Groh • Chemistry and Biochemistry • Hal White • Chemistry and Biochemistry • Betsy Lieux • Nutrition and Dietetics

26. Applications: Institute for Transforming Undergraduate Education What are your objectives for students in this course? How would you like to change the way you teach? How would supplemental funding assist your development of this course?

27. 1999 Calendar: Dec. 17 Registration due Jan 10-14 Winter Session Mid-April Applications due June 12-16 Summer Session Institute for Transforming Undergraduate Education

28. For additional information on objectives, activities, and application: http://www.udel.edu/inst/ bduch@udel.edu ghw@udel.edu Institute for Transforming Undergraduate Education