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Managing the Project: The Supervisor’s Role Session 9: Understanding People

Managing the Project: The Supervisor’s Role Session 9: Understanding People. Session 9 Topics. Productivity Job satisfaction Quality Safety Reduced absenteeism Problem solving. Selection of team Available labor Local culture Organizational culture. 4. 9. 10. 1. SESSION 2

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Managing the Project: The Supervisor’s Role Session 9: Understanding People

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  1. Managing the Project: The Supervisor’s RoleSession 9: Understanding People An AGC Construction Learning Tool

  2. Session 9 Topics • Productivity • Job satisfaction • Quality • Safety • Reduced absenteeism • Problem solving • Selection of team • Available labor • Local culture • Organizational culture 4 9 10 1 SESSION 2 TOPICS 7 8 3 5 6 2 1 An AGC Construction Learning Tool

  3. Upstream Selection of team Available labor Local culture Organizational culture Downstream Productivity Job satisfaction Quality Safety Reduced absenteeism Problem solving Understanding People An AGC Construction Learning Tool

  4. Motivation and Reward • Compensation • Benefits • Threats and coercion (short-term, infrequent) • Recognition • Working conditions • Co-worker relations • Personal growth • Career advancement An AGC Construction Learning Tool

  5. Leadership Skills • Charisma and personality/styles • Tasks vs. people • Managing vs. leading • Change/fix vs. maintain/control • Lead a team vs. manage a project • Future-oriented vs. reactive to problems An AGC Construction Learning Tool

  6. PROJECT LEADER The Team The Project FOLLOWERS SITUATION Leadership Skills The Leadership Triangle An AGC Construction Learning Tool

  7. Leadership Skills Where are you on working with tasks and working with people? high Try to operate in the upper right portion of the grid tasks low people high An AGC Construction Learning Tool

  8. Leadership Skills • Adjusting style to the individual • Know the personality and preferences of the individuals on your team • Know the skills and capabilities of the people on your team • Adjusting style to the situation • Know the characteristics of the project (delivery system, budget, schedule • Know the rules, regulations, policies, etc. that guide how the project is executed An AGC Construction Learning Tool

  9. Leadership Skills • Power • Legitimate (contractual) • Reward • Referent • Expert • Coercive • Competency • Technical ability (know your job) An AGC Construction Learning Tool

  10. Personality Styles (MBTI) • Extrovert vs. Introvert • Intuition vs. Sensing • Thinking vs. Feeling • Judging vs. Perceiving An AGC Construction Learning Tool

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