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2010 National Advisory Council of Office Professionals Norman, OK

2010 National Advisory Council of Office Professionals Norman, OK. Meet the Net Generation . James H. Bradley Deputy Administrator Administrative and Financial Management. Next Gen reshaping Federal Workforce - TRENDS. Next 10 years: 76 million retire, 46 million enter U.S. workforce

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2010 National Advisory Council of Office Professionals Norman, OK

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  1. 2010 National Advisory Council of Office Professionals Norman, OK Meet the NetGeneration James H. Bradley Deputy Administrator Administrative and Financial Management

  2. Next Gen reshaping Federal Workforce - TRENDS • Next 10 years: 76 million retire, 46 million enter U.S. workforce • 15% of Federal workforce projected to retire by 2015 • 26% of ARS workforce eligible to retire this year • 80% of ARS senior executives eligible to retire NOW

  3. Oversight Mandatory Processes Stewardship Scrutiny Sustainability Government Reform Accountability Bold moves Complexity • Flat Budgets Transformational Change Static Workforce

  4. Oversight Mandatory Processes Stewardship Scrutiny Sustainability Who’s going to mind the store… Government Reform Accountability Bold moves Complexity • Flat Budgets Transformational Change Static Workforce

  5. The success of our agency is dependent upon a true collaboration of current and future workforce… We need to learn from the people we lead and help them succeed. This relationship will determine our agency’s future.

  6. Which Generation are you? “Boom” Baby Boomers 1945-1964 “Echo” Millenials 1977-1997 Silent Generation 1925-1944 “Bust” Generation “X” 1965-1976

  7. Boom, Bust, Echo • Boom =75-80 million • Bust = 40-45 million • Echo = 80-85 million

  8. Who are these people? Silent Generation Baby Boomers 1925-1944 1945-1964 • Smallest segment of workforce • Respect for authority • Dedication and sacrifice • Hard work • Stay on track . . . Get it done • Hierarchy, career ladder • Conformity • Shrinking segment of workforce • Self-absorbed • Seek personal gratification • Individual and team oriented • Youth oriented • Challenge traditions • Demand multiple options

  9. Meet the NET Generation • 40%+ of the workforce • Self-reliant, practical • Informal, want to have fun • Free agents (3-5 years at one job) • Work to grow and learn (not retire) • Jobs must be skill opportunities • Information technology Generation “X” 1965-1976 • Self-motivated • Require little oversight • Less organizational loyalty • Cynical of grand promises and big visions Will manage and lead incoming Millennials…

  10. MILLENIALS ARE DIVERSE… • 1980 = 74% WHITE 6% NON-WHITE • 2010 = 59% WHITE 41% NON-WHITE • 2020 = 55% WHITE 45% NON-WHITE Millennials have developed work characteristics and tendencies from doting parents, structured lives, and contact with diverse people.

  11. MILLENIALS “THE DARK SIDE” Common myths about the Echo Gens… • They are dumber than we were at their age • They are net addicted and losing their social skills • They have no shame • Because they have been coddled they are adrift • They steal • They bully friends on-line • They are violent • They have no work ethic and will be bad employees • They are narcissistic “me” Generation • They don’t give a darn

  12. The Eight Millenial Generation Norms • They want freedom • They love to customize • They are the new scrutinizers • They look for organizational/corporate integrity • They want entertainment and play in their work • They are the collaboration and relationship generation • They have a need for speed • They are innovators

  13. Generation X Net generation . . . are the Agency’s future!

  14. What’sNExTfor ARS… What does the NET generation want and need? How do you entice NET Gens to see ARS as the best option for them? How do we adapt our culture to meet the needs of the NET wave of employees? How do we find, hire, coach, mentor, and grow the ARS employees of the future? How will we adapt our culture to meet needs of the NETwave of employees?

  15. First, we should not expect the NET Gen to make all of the adjustments! This is hard for Boomers!

  16. The NET Generation is Recognizing Their Power… • Washington Post Article, August 7, 2010: • “Next Gen finds its place in federal workforce” • They are organizing & arriving in droves – and reshaping the bureaucracy • 1 in 3 of 143,000 hired last year was 29 or younger • In 10 years 400K of 2 million federal employees will be younger than 35

  17. Organizational Policies Management Structures Training Succession Planning

  18. Organizational Policies • Flex time • Telecommuting • Results versus time-in-the-office • Cutting edge information technology • Advancement – promotions • Award systems

  19. Management Structures • Mentoring and oversight • Shown the ropes • Help to understand workplace culture • Help to process feedback • Finding internal motivation and satisfaction • See the big picture (and how they fit in) Learn from the People you Lead…

  20. Training • Understand themselves (Leadership Lab) • How to give and receive feedback • When/how to be formal in communications • Self-management

  21. 3 Big Remaining Questions…. • Will we have wisdom and courage to accept NET Gens, their culture and their media? • Will we be effective in offering our experience to help them manage the dark side? • Will we grant NET Gens the opportunity to fulfill their destiny in our agency?

  22. Success is in our hands… Boom, Bust, Echo! This relationship is key to our agency’s future!

  23. Questions? Thank you!

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