1. WELCOME…TO THE FUTURE! KEITH POLLARD, CEO Intuition Communication

2. OUR SPONSORS: THANK YOU!

3. TIMES HAVE CHANGED

4. A TIME OF CHANGE IN PRIVATE HEALTHCARE

5. DEMAND FOR PRIVATE HEALTHCARE Source: Laing & Buisson

6. SUPPLY OF CONSULTANTS Source: Department of Health

7. THE MEDICAL TOURISM GOLD RUSH Bulgaria Croatia Cyprus Czech Republic Estonia Germany Greece Hungary Latvia Lithuania Malta Poland Portugal Romania Slovakia Spain Caymans Dominican R India Iran Israel Jamaica Jordan Korea Malaysia Mexico Philippines South Africa Thailand Turkey UAE USA

8. TIMES ARE CHANGING

9. 40% had some knowledge of which private consultant they wanted to see 55% of GPs typically suggest 2 or more private consultants 28% of patients already knew which private consultant they wanted to see PATIENT CHOICE

10. HAS HARLEY STREET CHANGED WITH THE TIMES? • WHERE ARE WE NOW? • WHERE DO WE WANT TO BE? AND… • HOW ARE WE GOING TO GET THERE?

11. POSSIBLE QUESTIONS FOR SUE TO POSE (CHECK WHAT SUE THINKS)

12. WHAT DOES THE FUTURE OF HARLEY STREET LOOK LIKE TO YOU? • Response 1: It’s looking bright • Response 2: We haven’t exploited its potential • Response 3: We’re doing OK. Why change? • Response 4: It’s past its sell-by date

13. WHAT DOES HARLEY STREET MEAN TO YOU? • Response 1: The place you go to find the best doctors, dentists and healthcare professionals • Response 2: The place you go to find the most expensive doctors, dentists and healthcare professionals • Response 3: The place you go to find the latest techniques in treatment and medical services • Response 4: The place you go for cosmetic surgery