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PMBOK® Guide / PMI® / PMP® - 6σ

PMBOK® Guide / PMI® / PMP® - 6σ. PMBOK® Guide and Six Sigma – Basics . PMBOK® Guide /PMP®. Six Sigma (or more recent: Lean Six Sigma) uses projects to attain dramatic improvements in production and services. What are the commonalities and differences with PMI®‘s methods? . 6 σ.

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PMBOK® Guide / PMI® / PMP® - 6σ

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  1. PMBOK® Guide / PMI® / PMP®- 6σ

  2. PMBOK® Guide and Six Sigma – Basics PMBOK® Guide/PMP® Six Sigma (or more recent: Lean Six Sigma) uses projects to attain dramatic improvements in production and services. What are the commonalities and differences with PMI®‘s methods? 6σ

  3. PMBOK® Guide and Six Sigma – Basics PMBOK® Guide/PMP® What can we learn from Six Sigma? 6σ

  4. PMBOK® Guide and Six Sigma – Basics PMBOK® Guide/PMP® Contents 1: What is Six Sigma? 2: What Six Sigma Does 6σ

  5. 1: What is Six Sigma?

  6. 1: What is Six Sigma? PMBOK® Guide/PMP® Six Sigma was based on groundbreaking work of Dr. Walter Shewhart, between the two world wars at Hawthorne, Il, USA. Dr. Shewhart was the inventor of modern quality control based on statistics. 6σ

  7. 1: What is Six Sigma?

  8. 1: What is Six Sigma? PMBOK® Guide/PMP® Dr. Shewhart recommended to strive for 3σ quality. 6σ

  9. 1: What is Six Sigma? Gaussian standard curve 3σ 2σ 1σ μ 1σ 2σ 3σ

  10. 1: What is Six Sigma? PMBOK® Guide/PMP® Motorola (1986, Bill Smith), GE and other companies found 3σ insufficient for modern, complex products: With growing numbers of items, production yields go down to fast. 6σ

  11. 1: What is Six Sigma?

  12. 1: What is Six Sigma? A special problem: Chip wavers had only 30% and less production yield. © image: Steve Evans

  13. 1: What is Six Sigma? PMBOK® Guide/PMP® Over time, processes get worse, e.g. by wear and tear of tools between to replacement cycles. This is sometimes described by allowing a 1.5σ process shift. 6σ

  14. 1: What is Six Sigma? PMBOK® Guide/PMP® A new quality goal was defined: Further reduce the error level by a factor of ~1/1,000, even including the process shift. 6σ

  15. 1: What is Six Sigma? ~3,000 DPMO 3σ ~3.4 DPMO Process shift 6σ 3σ 6σ 5σ 2σ 4σ 3σ 1σ 2σ 1σ 1σ 1σ 2σ 3σ 4σ 2σ 5σ 3σ 6σ DPMO: Defects per 1 million opportunities

  16. 1: What is Six Sigma? PMBOK® Guide/PMP® Once the 6σ quality goal of 3.4 DPMO has been achieved, even complex systems will attain a high yield. Losses from low system quality (“cost of poor quality”, COPQ) will go down. 6σ

  17. 1: What is Six Sigma?

  18. 1: What is Six Sigma?

  19. 1: What is Six Sigma? PMBOK® Guide/PMP® As of 2006 Motorola reported over US $17 billion in savings from Six Sigma. 6σ

  20. 1: What is Six Sigma? Another application: Thousands of Dabawallas in India apply Six Sigma methods to deliver home-cooked food. © image: Steve Evans

  21. 1: What is Six Sigma? Some examples for Six Sigma application in DACH: Engineering Logistics Automotive Finance and Insurance Medical Service Distribution IT, Consulting Production ...

  22. 2: What Six Sigma Does

  23. 2: Methods of Six Sigma Improving existing products and services PMBOK® Guide/PMP® • Six Sigma uses 2 phase modelsfor improvements: • DMAIC • DMADV (= DfSS) Developing new products and services 6σ

  24. 2: Methods of Six Sigma PMBOK® Guide/PMP® Six Sigma uses various techniques: Business Process Mapping SIPOC analysis Pareto analysis Run charts Check sheet Scatter diagram Pick chart General linear model Stratification CTQ tree Control chart Taguchi methods ANalysis Of VAriance TRIZ Pareto chart Cost-benefit analysis Ishikawa (fishbone,cause & effects) diagram Process capability 6σ Chi-squared test  Axiomatic design Enterprise Feedback Management (EFM) system Correlation Design of experiments Root cause analysis Failure mode and effects analysis (FMEA) Histograms Regression analysis Kano Modelling Quality Function Deployment (QFD) 5 Whys

  25. 2: Methods of Six Sigma PMBOK® Guide/PMP® Six Sigma uses a special role model with popular certifications: • Six Sigma Champions: • Project sponsorsand mentors • Six Sigma Master Black Belts: • Full-time program managers, PMO heads and educators 6σ • Six Sigma Black Belts: • Full-time projectmanagers • Six Sigma Green Belts: • Part time projectcoordinators andassistants

  26. 3: From Six Sigma to Lean Six Sigma

  27. 3: From Six Sigma to Lean Six Sigma Total Quality Management History Lean Six Sigma

  28. 3: From Six Sigma to Lean Six Sigma PMBOK® Guide/PMP® Six Sigma is “TQM on steroids”. Lean applies a “pull” approach on production, i.e. it is driven from the output side, not input. 6σ

  29. 3: From Six Sigma to Lean Six Sigma PMBOK® Guide/PMP® Experts today try to combine the methods to get the best of both worlds. 6σ

  30. 4: What can we learn from (Lean) Six Sigma?

  31. 4: What can we learn from (Lean) Six Sigma? PMBOK® Guide/PMP® • The project management approach of Six Sigma is rather simple: • 2 alternative phase models • No complex life-cycle descriptions • No process orientation for project management. 6σ

  32. 4: What can we learn from (Lean) Six Sigma? PMBOK® Guide/PMP® • Common elements shared with the PMBOK Guide: • Based on the Shewhart/Deming cycle (P-D-C-A) • Emphasis on customer satisfaction • Appreciation of stakeholder orientation • Team approach 6σ

  33. 4: What can we learn from (Lean) Six Sigma? PMBOK® Guide/PMP® • Common caveats shared with the PMBOK Guide: • Some companies have achieved quick wins through implementations. • One should not expect repetiton in the own organization. Benefits are rather long-term. 6σ

  34. 4: What can we learn from (Lean) Six Sigma? PMBOK® Guide/PMP® The deeply hidden gem of Six Sigma: The Implicit Focus onManagement Attention 6σ

  35. 4: What can we learn from (Lean) Six Sigma? PMBOK® Guide/PMP® • The role of the (Lean) Six Sigma Project Champion: • More than an Initiator – a true project sponsor • Deeply linked with the project, involved in it. • Takes an active role in critical processess like change request management. 6σ

  36. 4: What can we learn from (Lean) Six Sigma? PMBOK® Guide/PMP® • The (Lean) Six Sigma Project Champion: • ...remove roadblocks. • ...assign, define and align roles. • ...develop the core structure of the Six Sigma team. • ...own the process, guarantee implementation. 6σ

  37. Thank you

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