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Resident Impact

Resident Impact. Pam Lupo, CO Director of Orthotics and Post Breast Surgery Care. Demographics. Total number of residents 28 Still employed with W & F 14 Moved out of state 6 Chose not to hire 6 Transferred residency 1 Changed careers 1. Short term. negative impact.

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Resident Impact

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  1. Resident Impact Pam Lupo, CO Director of Orthotics and Post Breast Surgery Care

  2. Demographics • Total number of residents 28 • Still employed with W & F 14 • Moved out of state 6 • Chose not to hire 6 • Transferred residency 1 • Changed careers 1

  3. Short term negative impact Positive Impact Long Term

  4. Positive Impact for Staff • A pleasure to train them and contribute to the future of the profession. • Rewarding to watch them go from “thinking they know everything” to “actually learning”! • Keeps educators knowledge base updated. • Pass on what is not in any book. • Residents teach us a few thing too!

  5. Positive Impact on business • Looks good to referral sources. • Pleased to help in the process. • Identifies those clinicians you would want to add to your staff. • After 6 months can assist with patient load.

  6. Negative Impact on Staff • Frustrating • Some Residents think they know everything. • Feels a lot like babysitting. • Takes more time than if they worked alone.

  7. Negative Impact on business • Intangibles • Takes time to teach them work ethics, responsibility, professionalism, etc. • Financial • Remakes • Patient’s time • Delays care • May impact on referral source • Clinician’s time • Meetings • Don’t come prepared, don’t show

  8. Residency Manuals • Manual #1 Business • Manual #2 Clinical

  9. Self-Evaluation • Identifies how the resident thinks they are doing vs. how you think they are doing!

  10. Self Evaluation • Encourages resident time to reflect privately on their performance. • Opportunity for resident to communicate how resident believes they are doing on paper, when some have difficulty articulating face to face.

  11. Process for Self-evaluation • Resident completes form prior to performance review with supervisor. • Resident makes copy of form for each individual attending and one blank form for final. • The Goal is to provide insight into residents perspective.

  12. Resident # 1First Quarterly eval Self Evaluation Actual Evaluation

  13. At the end of the day… How sweet success is!

  14. Contact me: • plupo@wright-filippis.com • Cell: 248 670 7113 • Work: 248 829 8284

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