1. JUNTA FEDERAL DE CONCILIACION Y ARBITRAJE

2. Federal Conciliation and Arbitration Board A journey into elimination of unjustice. Innovations in Labor-Management-Government cooperation.

3. Board’s background • 74 years old. • Board operates and has presence in all 32 states and the nation capital throughout a total of 67 appointed offices. • -22 in Mexico City • -45 foreign offices Jurisdiction autonomy “Working differences or conflicts amongst capital and workers will be subject to the decision of a Federal Conciliation and Arbitration Board served by equal number of workers and employers and a government representative”.

4. 40181 individual cases received • Only 18% of individual cases conciliated • 26277 cases escalated to second • instance (challenging our resolutions) • 26 workers’ strikes (out of 8329 threats) Evolving role and responsibilities Although created to help solving conflicts between workers and employers... Nowadays most of individual cases come from federal government agencies. +Yearly figures as of 12/ 2000

5. Shift in market conditions... Sudden increase in both, number and content of individual and collective demands (strike threats, inter-union conflicts). Plant closures Recession Competitive presures

6. Federal Conciliation and Arbitration Board New frontiers

7. Our Vision A crusade: Avoiding unjustice is far better than granting of Justice. What we stand for Our motto A fair and cristal clear granting of Justice

8. Innovations in Labor- Management-Government Cooperation

9. The transition... From To Reacting Sitting Just serving • Preventing • Helping by • facilitating • processes • Teaching, • counseling and • conciliating

10. Making strategic alliances Preventing for user benefit Call for unions and companies participation Promoting conciliation schemes Conciliation starts at company level Teaching new conciliation methods A brand new model Board has to move out of mental limits

11. A value proposition Working with large unions and employers • Better treat to • workers. • Preventing • unjustice. • More conciliation • work at co. level • Workers avoid • lost of time/$

12. A value proposition Working at Board level • Remedial training • on conciliation. • Advanced • conciliation • methodologies. • Reducing cycle times • Focusing on users • not counselors • Improving speed to • user

13. Enriched Role Preventing Our move into enriched roles and responsibilities Core Responsibility Granting Justice

14. JUNTA FEDERAL DE CONCILIACION Y ARBITRAJE Avoiding unjustice is far better than granting justice.