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MANAGED ICT SERVICES Why USE Cloud ?

MANAGED ICT SERVICES Why USE Cloud ?. KUMAR CLIFFORD B2B Director | ICT Services VEON. CONTENTS. INTRODUCTION EXAMPLES OF CLOUD SERVICES Cloud PBX Infrastructure as a Service (IaaS) Software as a Service (SaaS) VEON CLOUD STRATEGY. INTRODUCTION. The DIFFERENT it SERVICE MODELS.

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MANAGED ICT SERVICES Why USE Cloud ?

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  1. MANAGED ICT SERVICESWhy USE Cloud? KUMAR CLIFFORD B2B Director | ICT Services VEON

  2. CONTENTS • INTRODUCTION • EXAMPLES OF CLOUD SERVICES Cloud PBX Infrastructure as a Service (IaaS) Software as a Service (SaaS) • VEON CLOUD STRATEGY

  3. INTRODUCTION

  4. The DIFFERENT it SERVICE MODELS On-Premises Managed Cloud

  5. The TRUE COST OF IT OWNERSHIP On-Premises Managed Cloud

  6. MANAGED ICT SERVICES BENEFITS • Managed ICT Services provides support across the customer IT infrastructure required to conduct business such as network, communications, DC, cloud and applications. • The main reasons for a customer to choose Managed ICT Services are: • Lower & predictable costs • Higher levels of support and availability • Access to the latest technology • Access to an enhanced skill base • Ability to focus on the core business • Shift from CAPEX to OPEX model • Transform IT to meet business requirements

  7. CLOUD PBX

  8. CUSTOMER SERVICE : Do Phones matter? What do customers do when they don’t receive an answer for their…. Social media? Phone call? Email? 71% 55% 54% would call back would call would call

  9. 3 Main PBX Systems Options On-Premise Dedicated PBX On-premise PBX and servers resides at the customer site Increasingly being phased out even for large enterprises. Provide a great deal of control but with have high CAPEX, set-up, management and maintenance costs Hosted PBX The service provider hosts the PBX as well as managing the functionality for a monthly fee The PBX would be dedicated to the customer, scaled to their initial requirements. This has a fixed cost and would not change if the number of users decreases. Additional users or new features would require an upgrade of the infrastructure Cloud PBX Cloud PBX is not dedicated to the customer Provides greater commercial flexibility as the infrastructure Set-up and ongoing costs are lower and pricing can be on a per-user basis Great for small to large businesses as additional conferencing & collaboration can be easily switched on

  10. Infrastructure as a service

  11. WHAT IS CLOUD COMPUTE? • IaaS: dedicated and virtual servers • PaaS: simple to use APIs • SaaS : Application Marketplace • Storage (Block and Object) • Containers (Docker) • Network & Private Networking • Load Balancers • Auto-scaling • Security Groups • Routers • DNS as a Service • VPN as a Service • Key pairs and Disk Images • Backup as a Service • Disaster Recovery & Business Continuity Management Email Productivity Applications User Access Developer Access Databases Containers Web Virtual Machines Volumes Networks SysAdmin Access

  12. A SIMPLE DEFINITION of IaaS

  13. 3 MAIN IaaS SERVICE CATEGORIES • Hosting (Most Common) • The hosting of a single application, or a closely related group of applications  • Production applications • Dev and Test environments • A media company with a marketing microsite for a movie • ISV offering SaaS • Retailer ecommerce site • Financial Services CRM Apps • Virtual Data Centre • A pool of virtualised resources made available to a single customer • The customer may scale up and down their requirements within that capacity • Typically used very similarly to the organization's internal virtualization environment • Primarily for less mission critical production applications, or test and development environments • Batch Computing • (Least Common) • A substitute for traditional HPC or Grid Computing • Commodity compute at the lowest possible price • Little concern for infrastructure reliability • Numerical & Data analytics • Modelling & simulation • Rendering & Video encoding Storage as a Service (StaaS) Disaster Recovery as a Service (DRaaS)

  14. FINANCIAL SERVICES : TARGET APPLICATIONS Cloud IaaS Adoption Propensity High Enterprise Resource Planning Corporate Functions Medium Low

  15. Software as a service

  16. BENEFITS of using SaaS Scale your business quickly Only buy the licences you need for your current business And add new users only when you need to Simplified IT Management Reduce headaches by reducing your IT infrastructure. Content lives safely with continuous backup & disaster recovery abilities Reduce capital expenditure SaaS services such as Office 365 is available as a simple monthly subscription Avoid large up-front costs for new software Move from CAPEX to OPEX Always secure When apps are in the cloud, it is always up to date. No patches or software upgrades necessary New value and capabilities are added on a monthly basis Service Support Service support for your setup and deployment needs Ongoing support model that matches your business needs – Business Hours or 24 x7

  17. VEON strategy

  18. VEON CLOUD SERVICES Strategy Partnerships Cloud Based Services Target Markets

  19. thank you • Clifford Kumar Perianayagam • M + 44 7464 540 825 • CliffordKumar.Perianayagam@VEON.com

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