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Comprehensive Overview of Ipsos Training Center Achievements and Future Goals - Q1 2013

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12 diapositives · 274 Views · Jul 11, 2014

In Q1 2013, the Ipsos Training Center (ITC) achieved remarkable growth with a 26% increase in active users and 38.6% rise in courses taken compared to Q4 2012. Notable developments included updates to training course content, the launch of new Marketing School courses in New York, Chicago, and Amsterdam, and the initiation of an IUU certification program. The e-Campus reported an 81% completion rate, with participation from employees across 79 countries. Future challenges involve expanding training offerings and enhancing communication strategies.

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  1. Campus Report Q1 - 2013 Ipsos Training Center

  2. Main Achievements during Q1 2013 During this first quarter of 2013, the Ipsos Training Center (ITC) reached the following achievements: • A significant growth in the number of people active in the campus (+26%) and the courses being actually taken (+38.6%), in comparison to last quarter. • The update of the contents of the products’ training courses to match the changes in Ipsos’s offer. • The development of new courses, especially for the Marketing School. • The running of the Marketing School in 3 different locations New York, Chicago and Amsterdam) preparing for the remaining 2 to be held during the second quarter (Latam and Asia Pacific). This year, the number of participants almost doubled that of 2012 and this year’s edition included the Certification on MarketQuest tools. • The worldwide launch of the IUU certification program comprising 18 courses. • The broadening of the course and material offer for Ipsos SMX . • The official launch of the ASI Newcomers Program in Peru and Argentina. • The completion of 20 courses for Ipsos Operations that were made available to cover the entire process to be followed by the Operations teams globally.

  3. CoursesOffered Number of courses available as at March 31st, according to category CATEGORY NUMBER OF COURSES AVAILABLE 6 138 34 Our offer also includes 126 webinar recordings for employees and 4 for clients 178 SUBTOTAL 14 SUBTOTAL 14 TOTAL 192 192

  4. Employees’ e-Campus usage • Employees from 79 countries out of the 85 in which Ipsos operates have used the e-Campus some time. This quarter shows activity from 74 countries. • There are still seven countries which have never used the Campus: • Albania • Algeria • Ivory Coast • Kazakhastan • Kosovo • Montenegro

  5. Employees’ e-Campus usage Overall Completion Rate of 81% Completion Rate* per region *based on the number of passed courses over the total number of courses showing activity.

  6. Employees’ e-Campus usage by Region – Active Courses These charts show the ITC’s campus activity during Q1 2013, considering the number of active courses (e-classes and webinars).

  7. Completion Rate ranking by Country

  8. Average of Active Courses taken during Q1 2013 Average of ACTIVE COURSES taken during Q1 2013 per employee who showed ACTIVITY in the campus during the same period of time 26% COMPARED TO Q4 2012 38.5% COMPARED TO Q4 2012 Average of ACTIVE COURSES taken during Q1 2013 per employee with an ACCOUNT in the campus

  9. Penetration Rate Employees with ACTIVITY in the campus during Q1 2013 over Ipsos Headcount as at March 31st, 2013 Employees with an ACCOUNT in the campus over Ipsos Headcount as at March 31st, 2013

  10. Client Campus activity – Main facts • New course made available for clients: Personal Effectiveness • Worldwide communication by country: the ITC continued with the campaign“A world of Learning with Ipsos”, launching it in 8 countries: • Bosnia • Croatia • Ghana • India • Macedonia • Serbia • Slovenia • Thailand • Argentina: the ITC started organizing meetings with the different BU Managers in Argentina to share information about this initiative and to team up closely with them. • Korea: Hyesik Min, HR Manager, is developing a communication activity introducing the ITC to clients in Korea. He started out with the translation of the ITC brochure to distribute it among their clients. • Mexico:Fabiola Alvarez , HR for Mexico, is managing the ITC communication by Business Unit. She started with MediaCT and the first list of clients to register came from the Carat Company.

  11. Challenges for Next Quarter • Develop and implement the CM’s School (f2f training) • Increase the Management & Softskilltraining offer in the ITC • Keep working on the Better Leaders Academy • Keep communicating the L&DPhilosophy, ensuring it becomes part of the Ipsos culture • Start on the development of 6 modules for IIS Latam • Keep updating the contents of our products’ training courses to accompany Ipsos’soffer • Continue with the organization of the two remaining Marketing Schools (Latam and Asia) • Implement an effective reporting method to fully reflect the new suite of Marketing tools and to keep track of the Certification history • Evaluate the feasibility of turning the platform into a social environment with incremental interaction • Improve Clients offer through the ITC • Design new ITC communication material to be shared with the HRs teams and ITC users

  12. Thank you! Thank you!