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This chapter discusses critical signs of trouble in project management, including schedule slippage, budget overruns, scope creep, and quality issues. It highlights the impact of inadequate client support and employee turnover, which can increase project costs by up to 40%. As a leading cause of project failure, these issues result in delayed timelines, reduced features, and inferior quality. The chapter advocates for strict processes and effective management of Emergency Change Requests (ECRs) to mitigate risks and maintain project integrity amid client demands and communication challenges.
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Trouble signs • Schedule slippage • Over budget • Score/feature creep • Poor quality • Lack client support • Employee turnover
Change process control • Up 40% of a project’s cost • Top reason for a project to fail, meaning • Late • Over budget • Less feature • Poor quality • Introduce strict process • Introduce process for Emergency Change Request (ECRs)
Hurry up and wait syndrome • Hurry – from client • Nothing back from client on details • Never mind – later