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Airline Innovations and Concessions: Enhancements in Passenger Experience at HOU and IAH

Join us for a comprehensive meeting hosted and presented by Ian Wadsworth on December 3, 2012, focusing on the dynamic developments in airlines and airport concessions. Discover the extensive airline choices with detailed domestic and international route maps and highlights of passenger traffic for FY 2012. Learn about new concepts at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU), including award-winning food and beverage options enhancing traveler experiences. Additionally, we'll discuss industry changes, including major airline mergers and exciting future infrastructure projects.

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Airline Innovations and Concessions: Enhancements in Passenger Experience at HOU and IAH

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  1. Meeting Host andPresenting Sponsor Presented by: Ian Wadsworth December 3, 2012

  2. Meeting Host andPresenting Sponsor Airlines & concessionsthe present

  3. Extensive Airline Choice

  4. Domestic Route Map

  5. International Route Map

  6. Total Passenger Traffic

  7. FY 2012 Air Service Additions

  8. New Concepts at HOU

  9. New Concepts at IAH

  10. Expanded Seating

  11. Recent Accolades • IAH ranks No. 4 with healthiest food options in US airports – PCRM • Best New Food & Beverage Concept (The Real Food Company) – ARN • Best New Food & Beverage Concept (Le Grand Comptoir) – ACI • Best New Food & Beverage Concept (Urban Crave) – ACI • Recognized as the first all authentic French Bistro (Le Grand Comptoir) –Conde Nast • One of the year’s best new airport offerings (Le Grand Comptoir) – Travel & Lesure

  12. Concession Sales Growth Total Enplanements Concession Sales Sales per Enplanement

  13. Meeting Host andPresenting Sponsor Airlines and concessions The future

  14. Game Changing Aircraft • A380 transports more passengers at lower cost • Boeing 787 suitable for extended range, thinner markets

  15. Airline Mergers INDUSTRY CONSOLIDATION United Airlines and Continental Airlines merger Southwest Airlines acquisition of AirTran means planned Mexico and Central America service

  16. New International Facilities • HOU: 5-gate International Concourse to be built by 2015 • IAH: Terminal D to be redeveloped

  17. Concession Master Plan

  18. Meeting Host andPresenting Sponsor Airlines and concessionsthank you

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