Caring for Christ Volunteer Training

1. Caring for Christ Volunteer Training Last Updated 2/23/13

2. Objective To Provide Volunteers with the Basic Tools to Succeed in Companion Activities

3. Why Volunteer? • St Francis of Assisi Mission • Following the loving examples of Jesus and our • chosen patron, St. Francis, we will reach out • beyond ourselves and our own needs to serve • and work with the community in which we live. • Caring for Christ Ministry Mission • Promotes Health in Body, Mind, and Spirit for • St. Francis of Assisi Home-Bound • Parishioners and Their Caregivers

4. Volunteer Expectations • Time • Assistance Activities • Detailed Standard Assistance • Detailed Assistance Exceptions • Optional Assistance

5. Time Expectations • Based on Needs of • Volunteer • Parishioner and/or Caregiver

6. Assistance Activities • Shopping • Transportation • Respite Care

7. Shopping Detailed Standard Assistance • Parishioner and/or Caregiver Is Expected to • Pay for Purchases (Cash is Preferred) • Provide Written List of Items Needed • Optional • Volunteer Can Pick Up Prescription But Is NOT • Responsible for Verifying It Is Correct Medication • Gas Reimbursement • Volunteer Tracking of Mileage for Tax Purposes

8. Transportation Detailed Standard Assistance • Volunteer Is NOT Responsible for Passenger Injury If • Vehicle Accident Occurs • Trips Are Limited to 15 Miles, Unless Alternate • Arrangements Between Parishioner and/or Caregiver And • Volunteer Are Discussed • Parishioner and/or Caregiver Is Responsible for Parking • Fees • Transporting Parishioner In a Wheelchair Is Dependent On Volunteer • Transportation is Available for Parishioners Age 18 And Over. • Optional • Bathroom Assistance By the Volunteer • Taking Notes At Doctor's Appointments BUT Parishioner and/or • Caregiver Must Sign HIPAA Form First. • Volunteer Tracking of Mileage for Tax Purposes

9. Respite Care Detailed Standard Assistance • Takes Place In Parishioner or Caregiver's Home • Parishioner and/or Caregiver • Must Sign Waiver (Not Responsible For Injury) • Caregiver • Must Provide a Current Emergency Contact • Number To Volunteer • Provide Level of Interaction Between Volunteer • and Parishioner

10. Respite Care Detailed Standard Assistance (Cont.) • Volunteer • Is NOT Expected to Do Hands-On Care, • For Example Bathing, Personal Care, Dressing • Expected To Stay With Parishioner Until • Caregiver Returns • Expected to Keep St. Francis' Health Minister Informed Of • Change in Parishioner's Status • Toileting Will Be Discussed Between Parishioner and/or Caregiver • and Volunteer. Volunteer Will Only Do What He/She Is Comfortable • With. • Optional - Volunteer May Share Meal If Food For Parishioner Is • Provided. Volunteer Can Bring In His/Her Own Food For Himself. • Volunteer May Bring In Food For Parishioner As Long As It Is • Approved By Parishioner and/or Caregiver.

11. Detailed Assistance Exceptions • Volunteer CAN NOT Distribute Medication • or Direct Medical Therapy • No Medical Advice Is Allowed • Your Therapy Is Not Parishioner's Therapy

12. Optional Assistance • You Are NOT Required to Do the Following, BUT, If Willing, • Can Do • Pick Up Prescription BUT Are NOT Responsible For • Verifying It Is Correct Medication • Gas Reimbursement • Bathroom Assistance • Taking Notes At Doctor's Appointments • (Parishioner Must Sign HIPAA Form First) • Share Meal If Food For Parishioner Is Provided. • Bring In Food For Parishioner As Long As It Is • Approved By Parishioner and/or Caregiver. • If You Are Uncomfortable At Any Time, Contact • St. Francis' Faith Community Nurse Immediately

13. Legal Concerns - Privacy • Parishioner and/or Caregiver • HIPAA – Signed By Parishioner and/or Caregiver • Volunteer • Do NOT Discuss Parishioner's Personal • Information, E.G., Health History or • Medical Information, With Anyone Other • Than the Caregiver. • If Parishioner Is Suicidal or Homicidal, • Volunteer MUST Discuss With St. Francis' • Faith Community Nurse Immediately

14. Legal Concerns – Emergencies • If In Doubt, Call 911. • Even If Parishioner Falls, Someone Will • Come to Help Parishioner • Volunteer May Choose to Drive to Hospital. • EMS Will Only Take Family • Call Caregiver AFTER 911 Call.

15. Procedures • Forms • Volunteer Application • Companion Application • Companion Request and Release Form • Transportation-Shopping-Errands Request and • Release Form • Volunteer Log Form • Assistance Review • Volunteer First Meeting with Requester • Verbal Requests for Assistance

16. Forms • Volunteer Application - see web page • Companion Application – see web page • Companion Request and Release Form • see web page • Transportation-Shopping-Errands Request • and Release Form – see web page • Volunteer Log Form – see web page • HIPPA form – see web page • All forms found on St Francis website • under Pastoral/Health Ministry

17. Assistance Review • St. Francis' Faith Community Nurse Visits • Requester/Person In Need to Confirm • Level of Need • Prior to Any Volunteer Contacting Parishioner • or Caregiver • Periodically to Confirm If Level Has Changed • Based on Volunteer's Parishioner's Status • Discussion • Annually

18. Volunteer's First Meeting with Parishioner and/or Caregiver • By Phone or Personally Introduced By • St. Francis’ Faith Community Nurse • Caregiver Will Provide Up to 30 Minutes • to Orient Volunteer to Physical • Surroundings and Needs (Physical and • Psychological) [This Could Be At the • First Scheduled Activity.]

19. Verbal Requests for Assistance • Additional Requests Outside of Original • Request • Contact St. Francis' Faith Community Nurse • or Ask Parishioner and/or Caregiver to • Update Companion Request Form • If Uncomfortable With Request, Contact • St. Francis' Faith Community Nurse • Immediately

20. Contact Information • Director of Health Ministry • Faith Community Nurse • Tracey Eberhardt, MS, RN • 410-792-0470 ext.214 • Email parishnurse@instrumentofpeace.org

21. Questions?