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SP-Bench National Benchmarking Meeting 2010: Enhancing Local Authority Performance

The 2010 SP-Bench National Benchmarking meeting brought together 48 local authorities from the entire East of England region to discuss challenges and share insights regarding service provision. Participants reviewed anonymised data focused on value for money (VfM), which has been highlighted in the Audit Commission report. Key topics included outcomes, achievements, benchmarking methodologies, and innovative approaches to performance metrics. Attendees were encouraged to assess cost-effectiveness and quality, compare performances, and share success stories to enhance service delivery across local authorities.

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SP-Bench National Benchmarking Meeting 2010: Enhancing Local Authority Performance

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  1. Lead Officers’ Meeting 2010 SP-Bench

  2. National Benchmarking • 48 Local Authorities • 8 non-SPOCC LAs • 10 added so far this year • Entire East of England region • 9200+ Services • CLG interest • SP-Bench for Providers • Anonymised data • Requirement to share assessment evidence

  3. Summer 2009 • Outcomes • Achievements & Failures • Data verification • New filters • Household Units Available & Number of Staff • Support provision • Nearest neighbours (demographically) • Item Counts • LA Contact List

  4. Autumn 2009 • Default to only current data • Improved PI calculations • Save and share custom reports

  5. Coming up • Better Service ID sorting • Improved upload process • Automatic PI calculation choice • Latest Outcomes file format • and...

  6. Value for Money • Mentioned over 40 times in 2009 Audit Commission report “Value for money is a key achievement of the SP programme” • Underpinned by frameworks and returns

  7. How do you assess VfM? “A VfM assessment is a judgement about the price of a service in the light of the perceived value of that service.” • Cost Effectiveness Analysis • Cost Benefits Analysis

  8. Audit Commission Requirements • Clear, tailored understanding of cost, quality and outcome issues • Encourage diversity, emphasise outcomes • Do not focus only on costs • Benchmark at a national, regional & local level • Innovative approaches to benchmarking • Evidence improvements

  9. How can SP-Bench help? • Cost Effectiveness Analysis • Cost Benefits Analysis • Studied VfM processes from several LAs • Found common themes

  10. VfM in SP-Bench • Assess each area individually • Cost • Performance • Quality • Outcomes • Compare against percentiles & mean • Review achievements in concert

  11. Considerations • SP-Bench should be part of the process • Doesn’t know everything • Client/stakeholder feedback • Overheads • Profit/loss • Can be an excellent doorway into VfM assessment

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