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IEPCP E-REFERRAL WORKSHOP December 2011

IEPCP E-REFERRAL WORKSHOP December 2011. E-referral gaps and possibilities. Presented by: Christopher Foley-Jones Date: 8 December 2011. E-referral gaps and possibilities. Management commitment to use e-referral GP e-referral interface RDNS referral procedures Protocol Notes

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IEPCP E-REFERRAL WORKSHOP December 2011

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  1. IEPCP E-REFERRAL WORKSHOP December 2011 E-referral gaps and possibilities Presented by: Christopher Foley-Jones Date: 8 December 2011

  2. E-referral gaps and possibilities • Management commitment to use e-referral • GP e-referral interface • RDNS referral procedures • Protocol Notes • Direct PKI/Fax facility • Cross-border problems • Electronic care coordination • Create Copy facility • The elephant

  3. Management commitment to use e-referral • This is a major pre-requisite • However, there are other factors that impact on e-referral usage

  4. GP e-referral interface • Uses Argus messaging system to link GP desktop systems and ESCS/s2s • Module fully developed but not currently being used in IEPCP/EMR

  5. RDNS referral procedures • Special module for managing referrals to and from RDNS • (Different approach needed because of RDNS Intake system) • Many agencies not aware of ability of RDNS to receive e-referrals and how to do this

  6. Protocol Notes • Many agencies still unaware that Protocol Notes need to be reviewed and updated to reflect changing needs for referral information • Lack of awareness that Protocol Notes largely define how a given agency implements service coordination

  7. Direct PKI/Fax facility • Ability to use the Search function to select Receivers in order to send referrals directly to a fax machine (or by encrypted e-mail) • Agencies unaware that they are able to send e-referrals to agencies/practitioners who are not registered ESCS/s2s users

  8. Cross-border problems • Difficulties using e-referral system (not direct fax referrals) to agencies outside the EMR/not belonging to Eastern Health • Examples are Monash Medical Centre, St. Vincent’s, Royal Talbot Rehabilitation Centre, Austin Hospital

  9. Electronic care coordination • Development of module and protocols to allow online care coordination with a centrally accessible data repository • What would be needed to implement this in the IEPCP?

  10. Interoperability Interoperability Inability of systems to talk to one another

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