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The Care and Keeping of Volunteers

The Care and Keeping of Volunteers. The Lifeblood of Y our Congregation. |. 3311 State Route 33 Neptune, NJ 07753 723-922-9800. www.umhfoundation.org. Lend time, talent and treasure to make a difference Can enable social ministries in your faith community and outreach to the community

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The Care and Keeping of Volunteers

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  1. The Care and Keeping of Volunteers The Lifeblood of Your Congregation | 3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org

  2. Lend time, talent and treasure to make a difference Can enable social ministries in your faith community and outreach to the community Look different today than they have in the past Require time and attention to succeed Volunteers

  3. Make your congregation a place where the Spirit is alive • Allows people to bring their faith to life and create Christian community • Offer unique skills and expertise to the congregation • Provide firsthand knowledge of the community for growth and outreach Why volunteers? About 64.5 million people volunteer at least once a year—usually at church.

  4. Waste Not, Want Not • If you are having trouble finding volunteers, if may be a sign that you are: • Wasting Time: Time is precious for volunteers, use it wisely • Wasting Talent: Using volunteers as “any bodies” • Wasting Money: People will not support bad stewardship

  5. The Seven “Cs • Conceive • Convey • Create Climate • Connect • Convoke • Celebrate • Change • Thanks to Fr. Bill Bausch 10 Ways to Foster Christian Service Help people discover their unique calling Guide them to find a ministry, even to create one Provide adequate training, develop a manual or written materials Offer new skills training and encourage change Create relationships based on covenant and encourage both sides Promote volunteering as a way to encounter Christ in community Help volunteers understand the meaning of their work and the connection of faith and life Show volunteers that one person’s help can really make a difference Thank them often and recognize them publically Don’t expect them to do it forever.

  6. 1. ConceiveWhat are you trying to accomplish through your volunteer program and how does it match your concept of church? Imagine a maypole…the church is the pole and the congregation are dancing around with the ribbons. Where are you putting your energy—in propping up the pole or coordinating the dance ribbons? Your primary goal is to help your members find their own calling in the world and enable them to do it.

  7. ImplicationsSpend time getting to know people...both those in your congregation and those outside itSpiritual inventories, spiritual maps, discernment style decision makingEncouraging people to answer their calling in the world not necessarily in the church with an openness to all ministries, not just traditional ones, and without a “hierarchy of holiness”

  8. 2. Convey Begin by listening…what are the needs in the community? What are the hallmarks of vital congregations? How do the needs match the talent and passions in your community?

  9. Hallmark of Vital Congregations Highly vital congregations are spirit-filled, forward leaning communities of believers that grow over time, welcome all people, make disciples of Jesus Christ through the power of the Holy Spirit, and serve like Christ through justice and mercy ministries. Bishop Schol

  10. 3. Create Climate Freedom: to experiment, to know where things are, to gather, to use the building Trust: to buy what they need, use the car, have a mailboxes Responsibility: Wounded Healers, ministering to each other

  11. Three Important Roles Volunteer coordinator Counselor Spiritual Director The staff are servants: they do not make policies, plans or programs. They do not create a need for parishioners to serve.

  12. 4. Connect The problem with calling for volunteers is that you always get the same people. * Extend personal invitations* Bring people together who wouldn’t know each other* Connect people with their passions

  13. 5. ConvokeDon’t just think of gathering at worship or fellowship. Open your doors to all kinds of gatherings: AA, AlAnon, Seniors, Mothers…What groups are looking for space in your community?

  14. 6. CelebrateFind ways to extend ritual into daily lives and celebrate daily life in your rituals. Breaking bread continues at homeVisiting the sick, get a blessingOther moments of rites of passage—first day of school, new drivers, going off to collegeAnniversary of all sacraments

  15. 7. ChangeReasons we resist change: Don’t want to lose something we value Misunderstand the implications Believe it doesn’t make sense for us Don’t want to learn new skills and behaviorsRemember that Compassion is the entry point to change.

  16. About 40 percent of volunteers became involved after being asked, most often by someone in the organization. What Motivates Volunteers? Young people are attracted to social justice projects and issues Parents don’t have much time but will do what benefits their children Older adults feel a personal responsibility to give back People of faith want to grow in unity with God and others Many want to learn new skills Socialization and social networking Intrinsic reward Because they were asked

  17. Nearly 25% of volunteers are older than 65 and average 90 hours a year—the most of any age group. Other Personalities Achievers The goal-oriented doer who completes tasks Affiliators The chatty team player who makes ‘fun’ Influencers The big picture thinker who envisions the goal All types are needed— use them wisely!

  18. More Volunteer Personalities Most people give 50 hours a year. Women tend to volunteer more than men. • Overcommitted –Doesn’t know how to say no • Busy, Busy, Busy – Needs a lot of work to stay interested • Name Dropper – Likes verbal and written recognition • Organizer – Keeps things in focus and on schedule • Creative – Brings lots and lots of ideas on ways to improve

  19. More people volunteering but giving less time Tend to seek one-time (episodic) opportunities Heightened interest in: Pathway volunteerism Stipended voluntarism (Americorp, VISTA, ReSERVE) Corporate volunteerism For youth service hours How has it changed?

  20. There are five stages of involvement from “once and done” to “fully immersed leadership. Episodic Volunteers Take on short term positions defined in hours or days. Have clearly defined start and end times prior to commitment. Have clearly defined role boundaries and duties. Seek positions with a product or other sort of outcome so that success is defined - this will include project or event based work. Avoid positions that may lead to emotional entanglement or long term commitment.

  21. Volunteers increasingly are using volunteering as a pathway to employment or further skill development. Pathway Volunteers are looking for: An opportunity to learn new skills – but need to define how those skills will make them more ‘marketable’ Mentoring from managers and co-workers. Respect Pathway Volunteers The more education someone has, the more likely they are to volunteer.

  22. Corporations sometimes allow workers paid time to volunteer--usually one day a year. This can lead to a longer commitment, new parishioners, or donations of money. Corporate Volunteers Most volunteers have one place they like to volunteer—only 20% of volunteers have more than one organization.

  23. Matching the three T’s Orientation and training Ongoing training and support, “ministry nights” Commissioning then regular thank you’s & appreciation No asking volunteers to do the work of paid staff! Good volunteer management

  24. Treat volunteers like donors Volunteers are almost twice as likely to donate to charity where they volunteer. • Every volunteer is a donor - large or small. • Ask for feedback, as stakeholders. • Include them in discussions and allow them to take leadership. • Ask when it is needed.

  25. Join us for Ambassador Training Bristol Glen March 29, 2014 The Shores April 5, 2014 Collingswood Manor April 12, 2014

  26. Excellence in Senior Living A faith-based environment • Motivated by our desire to serve & help all residents remain as self-sufficient as possible Comprehensive physical, social & spiritual support Aging in Place • Residents can remain in their homes safely, independently and comfortably regardless of age, income or ability level The Fellowship Fund Promise • No resident will be asked to leave for financial reasons • $2.5 million distributed in 2012 for charitable care benefitting Homes’ residents • 125 residents out of nearly 1400 across all ten communities benefitted Full Service Independent Living Residential Living Assisted Living Assisted Living + Offerings Memory Support Respite Care Short-Term Rehabilitation Skilled Nursing Hospice & Palliative Care United Methodist Homes

  27. Volunteer! For God’s sake, just do it! 3311 State Route 33 Neptune, NJ 07753 723-922-9800 | www.umhfoundation.org

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