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GOV.UK Transition Workshop Government Digital Service

GOV.UK Transition Workshop Government Digital Service. 2. GOV.UK. GOV.UK is an online service for citizens and businesses where the content is: * clearer * simpler * faster. GDS. 21. GOV.UK. GOV.UK has won awards for both its design and its writing style. GDS. 21.

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GOV.UK Transition Workshop Government Digital Service

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  1. GOV.UK Transition WorkshopGovernment Digital Service

  2. 2

  3. GOV.UK GOV.UK is an online service for citizens and businesses where the content is:* clearer* simpler * faster GDS 21

  4. GOV.UK GOV.UK has won awards for both its design and its writing style. GDS 21

  5. “… as neat and functional as the London Underground map.”– Evening Standard“…perhaps I'd seen a glimpse of the future.”– BBC Technology News“The new Gov.uk website aims to combine all the UK Government's websites into a single site, saving millions of pounds in the process.”– Gizmodo“Government Digital Service's attempt to compile all the UK's governmental pages and web services in a convenient format …”– Wired GDS 21

  6. How does GOV.UK benefit users? GDS 21

  7. All government information is in 1 placeConsistent and easy way to find and understand informationContent is focused on addressing user needs GDS 21

  8. How does GOV.UK benefit you? GDS 21

  9. Easy-to-use publishing toolCost and time savingsThe most cutting edge technologyLearning from across government GDS 21

  10. Don’t just take my word for it … GDS 21

  11. transition.blog.gov.uk GDS 21

  12. Focus on user needs GDS 21

  13. Content published on GOV.UK must be driven by an analysis of user needs.So that people can find the information they want and complete tasks easily.Example:As a citizen or business I want to find information about local risks of flooding So that I can take necessary actions GDS 21

  14. It's still your content GDS 21

  15. GOV.UK is a platform for you to publish on. Your content must adhere to the style guide, but it is still your content. GDS 21

  16. Update on progress GDS 21

  17. July 2014 ✗ The target transition date is April 2014.We have prioritised all the agencies to be transitioned, and this is reviewed every 2 weeks.We have projected our cycle goals for each stage. GDS 21

  18. Transition process GDS 21

  19. Programme Stages Discovery User needs Content analysis, build and publish Redirect and decommission Business as usual GDS 21

  20. GDS 21

  21. GDS 21

  22. GDS 21

  23. Cycle goals GDS 21

  24. S M L Discovery 1 week 1 week 1 week User needs 6 weeks 6.5 weeks 7 weeks Content analysis, build and publish 4 weeks 8 weeks 12 weeks Redirect and decommission 1 week 2 weeks 3 weeks Business as usual ∞ ∞ ∞ 22 wks 12 wks 17.5 wks GDS 21

  25. We are measuring cycles to see how we’re tracking against our goals GDS 21

  26. We’ll measure time elapsed between queued & done for each stage. = 1 week We’ll get average cycle times overall, per department & per size category (SML). User needs Queued Done 9/9/2013 16/9/2013 GDS 21

  27. All this info will be available on a dashboard for each Department GDS 21

  28. GDS 21

  29. Content GDS 21

  30. Include content that... • meets a user need • government has a statutory obligation to publish (eg transparency data, consultations) • is guidance that helps people comply with the law (not general advice provided by third parties) • explains the purpose of the organisation (eg About us, Our governance) • is or relates to a government policy • complies with the archiving timeframes GDS GDS

  31. Content types • Corporate information pages (eg About us, Publication scheme, Our governance) • Announcements (eg news, speeches, press releases) • Publications (eg guidance, research, corporate reports, FOI, statistics) • Detailed guidance • Consultations • Policy and policy detail pages • Mainstream content (eg Smart answers) • Potential new content types GDS GDS

  32. Style • Text should be: • written in plain English - avoid jargon and cliches • focused on the user need and user journey • concise, active and direct • in the correct content format • written with basic SEO principles in mind • * Know the GOV.UK style guide • * GDS does spot check content for style and quality GDS GDS

  33. What next GDS 21

  34. Things you can be doing now:Background readingInstalling Google AnalyticsUnderstanding the style guideReview, archive and update your content Things you can be doing now:Background readingInstalling Google AnalyticsUnderstanding the style guideReview, archive and update your content GDS 21

  35. GDS 21

  36. GDS 21

  37. Any questions GDS 21

  38. Stay up to date with GOV.UK transition:transition.blog.gov.uk GDS 21

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