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This document outlines the comprehensive appeals process, ensuring timely review and resolution. It begins with the application for an appeal received at the national office and logged for tracking. Key steps include notifying the Chair of the Recertification Committee, appointing an Appeals Task Force (ATF), and conducting blinded reviews of submitted materials. The Chair prepares a report for the Board, which makes the final decision. Communication with the appellant is prioritized to keep them informed, and results are documented in the appeals log and database.
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5n-A Orig 11/04 Reviewed 5/05, 5/07 Revised 6/09, 4/11 FLOWSHEET FOR APPEALS Application for appeal received in national office, entered in appeals log and date stamped Notify Chair of Recertification Committee within 2 business days Chair identifies Public Member and two committee members, makes recommendation to President Appeals Task Force appointed (ATF) within 4 business days of receipt of appeal Blinded appeal sent to ATF (includes copies of CE certificates submitted) within 7 business days of receipt of appeal Members of ATF return appeal reports to Chair within 21 days of document distribution Chair prepares report and recommendations for Board and sends to management staff within 3 business days Management staff send ATF report to Board within 2 business days of receipt Board makes final decision within 5 business days. President prepares letter to appellant and sends to management staff within 21 days of Board’s decision Appellant informed of decision, results noted in appeals log and database at national office, Appeals Task Force dissolved
