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Explore Tom Peters' website to access his extensive collection of presentations, including the updated Master Presentation. Discover the main argument of innovation, the imperative of an ultra-high value-added strategy, and the under-attended markets of women and boomers-geezers. Learn about leadership, talent, and more. Download and steal ideas!
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Welcome to Tom Peters “PowerPoint World”! Beyond the set of slides here, you will find at tompeters.com the last eight years of presentations, a basketful of “Special Presentations,” and, above all, Tom’s constantly updatedMaster Presentation—from which most of the slides in this presentation are drawn. There are about 3,500 slides in the 7-part “Master Presentation.” The first five “chapters” constitute the main argument: Part I is context. Part II is devoted entirely to innovation—the sine qua non, as perhaps never before, of survival. In earlier incarnations of the “master,” “innovation” “stuff” was scattered throughout the presentation—now it is front and center and a stand-alone. Part III is a variation on the innovation theme—but it is organized to examine the imperative (for most everyone in the developed-emerging world) of an ultra high value-added strategy. A “value-added ladder” (the “ladder” configuration lifted with gratitude from Joe Pine and Jim Gilmore’s Experience Economy) lays out a specific logic for necessarily leaving commodity-like goods and services in the dust. Part IV argues that in this age of “micro-marketing” there are two macro-markets of astounding size that are dramatically under-attended by all but a few; namely women and boomers-geezers. Part V underpins the overall argument with the necessary bedrock—Talent, with brief consideration of Education & Healthcare. Part VI examines Leadership for turbulent times from several angles. Part VII is a collection of a dozen Lists—such as Tom’s “Irreducible 209,” 209 “things I’ve learned along the way.” Enjoy! Download! “Steal”—that’s the whole point!
NOTE:To appreciate this presentation [and ensure that it is not a mess], you need Microsoft fonts:“Showcard Gothic,”“Ravie,”“Chiller”and“Verdana”
Tom Peters’ X25*EXCELLENCE. ALWAYS.ZfU Zurich International Business School05 November 2007*In Search of Excellence 1982-2007
“Mr Zetsche, head of Chrysler from 2000 to 2005, denied he should take any responsibility for the U.S. carmaker’s troubles …”—Financial Times /05.29.07
True or False Axiom:Setting loose a gaggle of the best and the brightest with advanced degrees in math and economics from the world’s best universities will result in permanently reduced risk in global financial markets.
“Medicine used to kill more patients than it saved—just as financial economics* endangers the system by creating risk.”—Nassim Nicholas Taleb, “The Pseudo-science Hurting Markets,” FT, 1024.07 (NNT is author of Fooled By Randomness, The Black Swan)*“ ‘Nobel-crowned’ methods of modern portfolio theory; “Sveriges Riksbank Prize in Economic Science in Memory of Alfred Nobel”
“Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart.”—Henry Clay
“The deepest human need is the need to be appreciated.”William James
THE PROBLEM IS RARELY/NEVER THE PROBLEM. THE RESPONSE TO THE PROBLEM INVARIABLY ENDS UP BEING THE REAL PROBLEM.
Relationships(of all varieties):THERE ONCE WAS A TIME WHEN A THREE-MINUTEPHONECALL WOULD HAVE AVOIDED SETTING OFF THE DOWNWARD SPIRAL THAT RESULTED IN A COMPLETE RUPTURE.
Success …Consult everyone on everything“Thank you” note carpetbombingSource: Roger Rosenblatt, Rules for Aging
“Youknowa designisgoodwhenyou want to lickit.”—Steve Jobs Source: Design: Intelligence Made Visible, Stephen Bayley & Terence Conran
“It suddenly occurred to me that in the space of two or three hours he nevertalked about cars.”—Les Wexner
Did one of ’em ever turn to the other and say:“Wow I wonder what unimaginable new tools, otherwise not possible, will be quickly brought forth for our customers because of this deal?”
Conrad Hilton, at a gala celebrating his life, was asked, “What was the most important lesson you’ve learned in your long and distinguished career?” His immediate answer: “remember to tuck the shower curtain inside the bathtub”
“We have a ‘strategic plan.’ It’s called doing things.”— Herb Kelleher
Headline, Wall Street Journal, 3 October 2007: “Wal*Mart Era Wanes Amid Big Shifts In Retail: Rivals Find Strategies To Defeat Low Prices; World Has Changed” Sentence #1: “The Wal*Mart Era, the retailer’s time of overwhelming business and social influence in America, is drawing to a close.”
Cover, Newsweek, 05 November 2007:“Takedown? ONCE HAILED AS A WORLDBEATER, THE INTERNET COLOSSUS NOW HAS REAL RIVALS ALL OVER THE WORLD.” [text followed by a massive rendition of theGOOGLE logo]
Dick Kovacevich:You don’t get better by being bigger. You get worse.”
“Despite a decade of banking mergers, there is no evidence that big banks are any more efficient or profitable than their smaller rivals.”—Financial Times, 0329, on possible Barclays-ABN Amro merger (“When it comes to asking the stock market whether bigger banks are better, the current answer is a resounding ‘no.” —Citigroup analysis, 2006)
“Data drawn from the real world attest to a fact that is beyond our control:Everything in existence tends to deteriorate.”—Norberto Odebrecht, Education Through Work
“I am often asked by would-be entrepreneurs seeking escape from life within huge corporate structures, ‘How do I build a small firm for myself?’ The answer seems obvious:Buy a very large one and just wait.”—Paul Ormerod, Why Most Things Fail: Evolution, Extinction and Economics
“Mr. Foster and his McKinsey colleagues collected detailed performance data stretching back 40 years for 1,000 U.S. companies. They found that none of the long-term survivors managed to outperform the market. Worse, the longer companies had been in the database, the worse they did.” —Financial Times
“Everything in existence tends to deteriorate”/ “Buy a very large one and just wait”= License (Mandate!) for Radical Action
No Wiggle Room!“Incrementalism is innovation’s worst enemy.”—Nicholas Negroponte
