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e-tutoring for effective e-learning. University of Ulster Monday 29 July 2002 Dr Richard Millar Stephen Brown Jill Armstrong. Aims. Define e-tutoring Issues it raises Best practice Further guidance. Why it is important. Learner support implications for recruitment retention
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e-tutoring for effective e-learning University of Ulster Monday 29 July 2002 Dr Richard Millar Stephen Brown Jill Armstrong
Aims • Define e-tutoring • Issues it raises • Best practice • Further guidance
Why it is important • Learner support implications for • recruitment • retention • widening access • accessibility
LeTTOL OTiS OU Reports Briefings Workshops Web site TechLearn reports http://www.techlearn.ac.uk/Themes/E-Tutoring.htm
GC/ALT Starter Guides • Using the WWW in Learning and Teaching • Mercè Rius-Riu • Virtual Learning Environments • Ros O’Leary • Using CAA to Support Student Learning • Jane Seale • Computer-mediated Conferencing • Erica McAteer and Rachel Harris http://www.ltsn.ac.uk/genericcentre/projects/elearning/ict.asp
Programme A 10.15 Developing E-tutor skills: Helen Beetham 11.35 Curriculum Design for E-learning: Christina Oliver 12.55 Lunch 2.00 Managing online learners and learning: Clive Young & Wendy David 3.20 Discussion panel and feedback Programme B 10.15 Managing online learners and learning: Clive Young & Wendy David 11.35 Developing E-tutor skills: Helen Beetham 12.55 Lunch 2.00 Curriculum Design for E-learning: Christina Oliver 3.20 Discussion panel and feedback Programme
Course design Tutor role Workload Group size Task complexity Staff support Quality Cost Technical Recruitment & Training Wider issues Issues
Course design • Challenge and support of tutors • Contact with thoughts and work of others • Fun and companionship of working together
Manager/administrator Designer Researcher Technologist Tutor role • Content facilitator • Process facilitator • Adviser/counsellor • Assessor Sage on the stage……………... …………….. guide on the side
Workload • Specify requirements • Allow extra time • Reduce off-line activity • Be explicit about online availability
Group size • No right size • Match size to function
Multiple threads Interconnected Multiple participants Tracking Responding Discomfort Anxiety Task complexity
Staff support • Access to vital information • Communicate easily • Active mentoring • H&S support • CPD • Technical support
Remoteness of learners Internet medium International access Plagiarism Accreditation Transferability Certification Cross cultural issues Quality
Cost • Role clarity • Staff/student ratio • Explicit expectations • Training • ICT support systems • DIY resources • Recycle • Economies of scale
VLEs MLEs Curriculum chunks Track students Access to resources Online tutor support Peer group support email, conferencing, web access MIS Technical
Unusual Not just techy skills Subject knowledge Course knowledge Enthusiasm Value diversity Good relationships Communication skills Technical competence Flexibility Recruitment & Training
Wider issues • Collaborative courses (public and private sector) • Changing ‘power’ of the learner to choose courses from different institutions, and ‘non-course’ learning from the increasing possibilities of the web • Emerging technologies: IP based videoconferencing, broadband wireless communications, PDAs • Online learning from school level onwards
LeTTOL OTiS TechLearn Http://www.sheffcol.ac.uk/lettol http://otis.scotcit.ac.uk http://www.technologiescentre.ac.uk http://www.techlearn.ac.uk/Themes/E-Tutoring.htm Further information